how to fix a Ford Explorer Fifth Generation (2011-2019) that won’t go into gear

Ford Explorer Fifth Generation (2011-2019)

Error Codes

2-4 hours

Time

medium

Difficulty

high

Severity

3 min read

560 words

⚠️ Safety Warning

This issue requires immediate attention. If you are not experienced with automotive repairs, consult a professional mechanic. Working on critical systems can be dangerous.

Problem Statement

Learn how to diagnose and fix transmission issues in Ford Explorer (2011-2019) that won't go into gear. Step-by-step guide with diagnostic procedures and repair instructions.

Affected Component

Transmission

Estimated Time

2-4 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Disconnect battery before working on electrical systems.
•Allow the engine to cool before opening the transmission fluid reservoir.

Symptoms

•Transmission warning light illuminated on the dashboard
•Vehicle unable to shift into any gear (Drive, Reverse, etc.)
•Unusual noises when attempting to shift
•Fluid leaks under the vehicle
•Engine revs without acceleration

Diagnostic Steps

1
Scan for error codes using an OBD-II scanner to identify any transmission-related trouble codes.
2
Check the transmission fluid level and condition; low or dirty fluid can affect shifting.
3
Inspect the transmission linkage and cables for any damage or disconnections.
4
Examine the transmission fluid pump operation; listen for abnormal noises.
5
Test the battery and alternator to ensure proper electrical supply to the transmission control module.
6
Inspect the transmission control module (TCM) for any signs of damage or water ingress.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•OBD-II scanner
•Socket set
•Torque wrench
•Fluid catch pan
•Funnel

Parts Required

•Transmission fluid (manufacturer-recommended type)
•Transmission control module (if found defective)

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Diagnostic Steps

1
Scan for error codes using an OBD-II scanner to identify any transmission-related trouble codes.
2
Check the transmission fluid level and condition; low or dirty fluid can affect shifting.
3
Inspect the transmission linkage and cables for any damage or disconnections.
4
Examine the transmission fluid pump operation; listen for abnormal noises.
5
Test the battery and alternator to ensure proper electrical supply to the transmission control module.
6
Inspect the transmission control module (TCM) for any signs of damage or water ingress.

Solution

1. Preparation

Tools Required: OBD-II scanner, socket set, torque wrench, fluid catch pan, funnel.
Ensure the vehicle is on a level surface and safely supported with jack stands.
Disconnect the battery to prevent electrical shocks during the repair.

2. Check and Replace Transmission Fluid

Sub-steps:
1. Remove the transmission fluid dipstick and check the fluid level; add fluid if low.
2. If the fluid appears dark or has a burnt smell, drain the old fluid using a catch pan.
3. Reinstall the drain plug after draining the fluid.
4. Using a funnel, refill the transmission with the manufacturer-recommended fluid type.
5. Start the engine and allow it to run for a few minutes, then check the level again and top off as necessary.

3. Inspect and Adjust Transmission Linkage

Sub-steps:
1. Locate the transmission linkage under the vehicle.
2. Visually inspect for any broken or disconnected components.
3. If necessary, adjust the linkage according to the manufacturer's specifications.
4. Test the linkage operation by moving the gear shifter through all positions while the vehicle is stationary.

4. Test and Replace Transmission Control Module (if needed)

Sub-steps:
1. Locate the TCM, which is typically mounted on or near the transmission.
2. Inspect wiring and connectors for corrosion or damage.
3. If electrical tests show the TCM is malfunctioning, remove it using a socket set.
4. Install the new TCM by connecting the wiring harness and securing it in place.