how to fix the windshield wipers not working on my Ford Explorer Fifth Generation (2011-2019)?

Ford Explorer Fifth Generation (2011-2019)

Error Codes

2-4 hours

Time

medium

Difficulty

medium

Severity

3 min read

542 words

Problem Statement

Learn how to diagnose and fix windshield wipers not working on Ford Explorer (2011-2019). Step-by-step guide with symptoms, diagnostic steps, and repair instructions.

Affected Component

Electrical

Estimated Time

2-4 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Disconnect the battery before working on electrical systems to prevent shocks or shorts.

Symptoms

•Wipers do not operate when activated
•Wipers work intermittently
•Wiper motor makes noise but blades do not move
•Wiper blades do not return to the resting position
•Front or rear washer fluid does not spray

Diagnostic Steps

1
Inspect the wiper fuse for continuity using a multimeter.
2
Check the wiper switch on the steering column for proper function.
3
Test the wiper motor directly by applying power to it.
4
Inspect wiper linkage for any disconnections or damage.
5
Check for any obstructions in the wiper mechanism.
6
Verify the washer fluid pump operation.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•Socket set
•Multimeter
•Flathead screwdriver
•Fuse puller (optional)

Parts Required

•Wiper motor (if faulty)
•Wiper switch (if faulty)
•Wiper blade assembly (if worn)

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Diagnostic Steps

1
Inspect the wiper fuse for continuity using a multimeter.
2
Check the wiper switch on the steering column for proper function.
3
Test the wiper motor directly by applying power to it.
4
Inspect wiper linkage for any disconnections or damage.
5
Check for any obstructions in the wiper mechanism.
6
Verify the washer fluid pump operation.

Solution

1. Preparation

Gather tools: socket set, multimeter, flathead screwdriver, and safety goggles.
Disconnect the negative battery terminal to avoid electrical shorts.

2. Inspect and Replace Fuse

Locate the fuse box; typically found under the dashboard or in the engine compartment.
Remove the fuse for the windshield wipers using a fuse puller or pliers.
Inspect the fuse for a break in the filament. If damaged, replace with a new fuse of the same amperage (usually 10A or 15A).
Reinstall the fuse and reconnect the battery terminal.

3. Test Wiper Switch

Remove the plastic cover around the steering column using a flathead screwdriver.
Disconnect the wiper switch connector.
Using a multimeter, check for continuity across the switch terminals when activated; refer to the vehicle’s wiring diagram for terminal configuration.
If the switch is faulty, replace it with a new unit.

4. Check Wiper Motor

Locate the wiper motor, typically found under the cowl panel at the base of the windshield.
Disconnect the motor's electrical connector.
Use a multimeter to check for power at the connector when the wiper switch is activated.
If power is present but the motor does not operate, remove the motor by unscrewing the mounting bolts.
Test the motor by applying direct battery voltage. If it does not operate, replace the wiper motor.

5. Inspect Wiper Linkage

After removing the wiper motor, check the linkage for any disconnections or bent components.
If the linkage is damaged, replace it with a new assembly.
Reassemble the wiper motor and linkage, ensuring all fasteners are torqued to manufacturer specifications.