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how to identify problems with the transfer case in Ford Explorer Fifth Generation (2011-2019) - Ford Explorer
Home/Cars/Ford/Explorer/Fifth Generation (2011-2019)/how to identify problems with the transfer case in Ford Explorer Fifth Generation (2011-2019)

how to identify problems with the transfer case in Ford Explorer Fifth Generation (2011-2019)

Ford Explorer Fifth Generation (2011-2019)

Error Codes
2-4 hours
Time
medium
Difficulty
high
Severity
Navigation
ProblemSymptomsDiagnosisSolution
ProblemSymptomsDiagnosisSolution
3 min read
591 words

⚠️ Safety Warning

This issue requires immediate attention. If you are not experienced with automotive repairs, consult a professional mechanic. Working on critical systems can be dangerous.

Problem Statement

Learn how to identify and fix transfer case problems in Ford Explorer (2011-2019). Step-by-step guide with symptoms, diagnostics, and repair instructions.

Affected Component
Transmission
Estimated Time
2-4 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

  • •Disconnect the battery before working on electrical systems.
  • •Allow the vehicle to cool before attempting any repairs on the transfer case.

Symptoms

  • •Unusual noises such as grinding or clunking when in gear
  • •Difficulty shifting between 2WD and 4WD modes
  • •Warning lights on the dashboard, specifically the 4WD indicator light
  • •Vibration or shuddering during acceleration
  • •Fluid leaks under the vehicle, particularly near the transfer case
  • •Loss of power to the front or rear wheels

Diagnostic Steps

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5
  6. 6

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

  • ✓Test the affected component to ensure it functions correctly
  • ✓Check for any error codes or warning lights
  • ✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

  • •Follow the manufacturer's recommended maintenance schedule
  • •Address warning signs early before they develop into major issues
  • •Use quality parts and fluids recommended for your vehicle
  • •Keep detailed records of all repairs and maintenance

Tools & Equipment Required

  • •OBD-II scanner
  • •Fluid pump
  • •Socket set
  • •Torque wrench
  • •Multimeter
  • •Seal puller

Parts Required

  • •Transfer case fluid
  • •Seals and gaskets (as needed)
  • •Transfer case motor (if faulty)

Additional Information

Affected Component
Transmission
Estimated Time
2-4 hours
Difficulty
medium
Severity
high
Tools Required
6 items
Parts Required
3 items

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Solution
1. Preparation
  • Gather tools and materials required for the repair.
  • Ensure the vehicle is on a level surface and securely supported with jack stands.
  • Disconnect the battery to avoid electrical shorts.
2. Fluid Change
  • Sub-steps:
    1. Remove the drain plug from the transfer case and drain the old fluid into a pan.
    2. Replace the drain plug and torque to manufacturer specifications (typically around 30 lb-ft).
    3. Remove the fill plug and use a fluid pump to add new transfer case fluid (refer to owner's manual for the correct type and specifications).
    4. Replace the fill plug and torque to specifications.
3. Inspect and Replace Seals
  • Sub-steps:
    1. Identify any leaks around the transfer case seals and gaskets.
    2. Remove the old seals using a seal puller.
    3. Clean the sealing surfaces thoroughly.
    4. Apply a thin layer of gasket maker, if required, and install new seals.
    5. Reassemble any components removed for access.
4. Test Transfer Case Motor
  • Sub-steps:
    1. Disconnect the electrical connector from the transfer case motor.
    2. Using a multimeter, check for voltage at the connector while engaging 4WD.
    3. If no voltage is present, trace the wiring back to the control module for faults.
    4. If voltage is present but the motor does not engage, replace the transfer case motor.