how to troubleshoot a Ford Explorer Fifth Generation (2011-2019) that loses power steering

Ford Explorer Fifth Generation (2011-2019)

Error Codes

2-4 hours

Time

medium

Difficulty

high

Severity

3 min read

531 words

⚠️ Safety Warning

This issue requires immediate attention. If you are not experienced with automotive repairs, consult a professional mechanic. Working on critical systems can be dangerous.

Problem Statement

Learn how to troubleshoot and fix power steering loss in Ford Explorer (2011-2019). Step-by-step guide with diagnostic steps and repair instructions.

Affected Component

Steering

Estimated Time

2-4 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Disconnect the battery before working on electrical systems.
•Allow the engine to cool before inspecting the power steering components.

Symptoms

•Steering wheel becomes very hard to turn
•Unusual noises when turning the steering wheel
•Warning light illuminated on the dashboard
•Fluid leaks under the vehicle
•Intermittent power steering assist

Diagnostic Steps

1
Check the power steering fluid level and condition.
2
Inspect for any visible leaks in power steering hoses or components.
3
Scan the vehicle's computer for trouble codes using an OBD-II scanner.
4
Test the power steering pump for proper operation.
5
Inspect the steering rack for damage or wear.
6
Check the serpentine belt for proper tension and condition.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•Socket set
•OBD-II scanner
•Funnel
•Flashlight
•Fluid container

Parts Required

•Power steering fluid (specific to Ford specifications)
•Power steering pump (if faulty)
•Steering rack (if damaged)
•Serpentine belt (if worn or damaged)

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Diagnostic Steps

1
Check the power steering fluid level and condition.
2
Inspect for any visible leaks in power steering hoses or components.
3
Scan the vehicle's computer for trouble codes using an OBD-II scanner.
4
Test the power steering pump for proper operation.
5
Inspect the steering rack for damage or wear.
6
Check the serpentine belt for proper tension and condition.

Solution

1. Preparation

Tools Required: Socket set, funnel, OBD-II scanner, flashlight, fluid container.
Park the vehicle on a level surface and turn off the engine.
Disconnect the battery to prevent electrical shorts.

2. Check and Refill Power Steering Fluid

Locate the power steering reservoir.
Remove the cap and check the fluid level with the dipstick.
If low, use a funnel to add the recommended power steering fluid until it reaches the proper level.
Reinstall the cap securely.

3. Inspect for Leaks

Visually inspect power steering hoses, connections, and the pump for any signs of leakage.
If leaks are found, replace the damaged hoses or components accordingly.

4. Test the Power Steering Pump

Reconnect the battery.
Start the engine and turn the steering wheel back and forth to allow fluid to circulate.
Listen for any unusual noises from the pump, which may indicate a failure.
If the pump is noisy or not functioning, replace the power steering pump.

5. Inspect the Steering Rack

If the pump is functioning properly, inspect the steering rack.
Check for any signs of wear or damage, such as leaks or unusual movement.
If any issues are found, replace the steering rack.

6. Check the Serpentine Belt

Inspect the serpentine belt for cracks, wear, or improper tension.
If the belt is damaged or loose, replace it and ensure proper tension is achieved according to manufacturer specifications.