how to troubleshoot the remote start not working on Ford Explorer Fifth Generation (2011-2019)

Ford Explorer Fifth Generation (2011-2019)

Error Codes

1-2 hours

Time

medium

Difficulty

medium

Severity

3 min read

522 words

Problem Statement

Troubleshoot and fix the remote start issue on Ford Explorer (2011-2019). Step-by-step guide with diagnostic steps and solutions for effective repairs.

Affected Component

Electrical

Estimated Time

1-2 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Ensure the vehicle is in a secure area when testing remote start features to prevent unintended starts.

Symptoms

•Remote start button on the key fob does not respond
•Engine fails to start when remote start is attempted
•No confirmation lights or sounds when pressing the remote start button
•Check engine light may be illuminated
•Vehicle starts normally with the ignition key

Diagnostic Steps

1
Check the key fob battery to ensure it has sufficient charge.
2
Scan for any error codes using an OBD-II scanner to identify potential issues.
3
Confirm that the vehicle is in an appropriate state for remote starting (e.g., doors closed, hood closed).
4
Test the remote start feature with another key fob, if available, to rule out a faulty fob.
5
Inspect the remote start system’s fuses in the fuse box for any blown fuses.
6
Verify that the vehicle's security system is not preventing remote start (e.g., check for active alarms).

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•OBD-II scanner
•Multimeter
•Fuse puller

Parts Required

•Replacement key fob battery if needed

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Diagnostic Steps

1
Check the key fob battery to ensure it has sufficient charge.
2
Scan for any error codes using an OBD-II scanner to identify potential issues.
3
Confirm that the vehicle is in an appropriate state for remote starting (e.g., doors closed, hood closed).
4
Test the remote start feature with another key fob, if available, to rule out a faulty fob.
5
Inspect the remote start system’s fuses in the fuse box for any blown fuses.
6
Verify that the vehicle's security system is not preventing remote start (e.g., check for active alarms).

Solution

1. Preparation

Gather tools and parts needed for troubleshooting.
Tools Required: OBD-II scanner, multimeter, fuse puller.
Parts Required: Replacement key fob battery if needed.

2. Replace Key Fob Battery

Locate the small slot on the key fob to open the casing.
Remove the old battery carefully.
Insert a new battery (ensure correct orientation).
Snap the key fob casing back together.

3. Inspect and Replace Fuses

Open the fuse box located under the dashboard or hood.
Use the fuse puller to remove the fuse associated with the remote start system.
Inspect the fuse for damage. If blown, replace it with a fuse of the same amperage.
Reinstall the fuse and close the fuse box securely.

4. Verify Vehicle Security System

Ensure that all doors, the hood, and the trunk are closed properly.
Check the vehicle’s security settings, ensuring that the remote start feature is enabled in the settings (if applicable).

5. Re-Program Key Fob (if necessary)

Insert the key into the ignition and turn to the 'On' position without starting the engine.
Press the 'Lock' button on the key fob for 5 seconds.
Turn the ignition off and remove the key.
Test the remote start function again.