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my Ford Explorer won’t turn over what could be the problem - Ford Explorer
Home/Cars/Ford/Explorer/Fifth Generation (2011-2019)/my Ford Explorer won’t turn over what could be the problem

my Ford Explorer won’t turn over what could be the problem

Ford Explorer Fifth Generation (2011-2019)

Error Codes
1-3 hours
Time
medium
Difficulty
high
Severity
Navigation
ProblemSymptomsDiagnosisSolution
ProblemSymptomsDiagnosisSolution
3 min read
475 words

⚠️ Safety Warning

This issue requires immediate attention. If you are not experienced with automotive repairs, consult a professional mechanic. Working on critical systems can be dangerous.

Problem Statement

Learn how to diagnose and fix a no-start condition in Ford Explorer. Step-by-step guide with symptoms, diagnostic steps, and repair instructions.

Affected Component
Electrical
Estimated Time
1-3 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

  • •Disconnect the battery before working on electrical systems.
  • •Ensure the vehicle is secure on a flat surface when working underneath.

Symptoms

  • •Engine does not crank or turn over
  • •Clicking sound when attempting to start
  • •Dashboard lights illuminate but dim when the key is turned
  • •No response from the starter motor
  • •Battery warning light may be illuminated

Diagnostic Steps

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5
  6. 6

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

  • ✓Test the affected component to ensure it functions correctly
  • ✓Check for any error codes or warning lights
  • ✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

  • •Follow the manufacturer's recommended maintenance schedule
  • •Address warning signs early before they develop into major issues
  • •Use quality parts and fluids recommended for your vehicle
  • •Keep detailed records of all repairs and maintenance

Tools & Equipment Required

  • •OBD-II scanner
  • •Multimeter
  • •Wrench set
  • •Remote starter switch
  • •Wire brush

Parts Required

  • •Replacement battery (if necessary)
  • •Ignition switch (if necessary)

Additional Information

Affected Component
Electrical
Estimated Time
1-3 hours
Difficulty
medium
Severity
high
Tools Required
5 items
Parts Required
2 items

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Solution
1. Preparation
  • Gather tools and materials: OBD-II scanner, multimeter, wrench set, remote starter switch, replacement battery (if needed).
  • Ensure the vehicle is in park or neutral and the parking brake is engaged.
2. Battery Inspection
  • Sub-steps:

    1. Disconnect the negative terminal of the battery.
    2. Clean any corrosion from the battery terminals using a wire brush.
    3. Reconnect the battery terminals securely.
    4. If the battery voltage is below 12.4 volts, replace it with a new, fully charged battery.
  • Tools Required: Wire brush, wrench set.

3. Starter Motor Testing
  • Sub-steps:

    1. Locate the starter motor under the vehicle.
    2. Disconnect the electrical connector from the starter.
    3. Use a remote starter switch connected to the starter solenoid terminal to engage the starter.
    4. If the starter engages and turns the engine, the issue may be with the ignition switch or wiring.
  • Tools Required: Remote starter switch, wrench set.

4. Ignition Switch Replacement (if necessary)
  • Sub-steps:

    1. Remove the steering column covers by unscrewing them.
    2. Disconnect the wiring harness from the ignition switch.
    3. Remove the ignition switch mounting screws.
    4. Install the new ignition switch by reversing the removal steps.
  • Tools Required: Screwdriver, wrench set.