my Ford Explorer's power windows stopped working how can I fix them

Ford Explorer Fifth Generation (2011-2019)

Error Codes

1-2 hours

Time

medium

Difficulty

medium

Severity

3 min read

565 words

Problem Statement

Learn how to diagnose and fix power windows not working in Ford Explorer. Step-by-step guide with diagnostic procedures and repair instructions.

Affected Component

Electrical

Estimated Time

1-2 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Disconnect battery before working on electrical systems to prevent shock or short circuits.

Symptoms

•Power windows are unresponsive from all switches.
•No sound or movement when the window switches are pressed.
•Window lock switch indicator light may not illuminate.
•Possible blown fuse related to window operation.
•Intermittent functioning prior to complete failure.

Diagnostic Steps

1
Check the window lock switch to ensure it has not been inadvertently activated.
2
Inspect the fuse for continuity or signs of damage.
3
Test the window switches for continuity using a multimeter.
4
Visually inspect the wiring harnesses leading to the window motors for any signs of damage or disconnection.
5
Test for voltage at the power window motor connector while operating the switch.
6
Examine the window motor; if it is receiving power but not functioning, it may need replacement.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•Multimeter
•Socket set
•Screwdriver set
•Fuse puller
•Flathead screwdriver

Parts Required

•Replacement power window fuse
•Replacement window switch
•Replacement window motor

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Diagnostic Steps

1
Check the window lock switch to ensure it has not been inadvertently activated.
2
Inspect the fuse for continuity or signs of damage.
3
Test the window switches for continuity using a multimeter.
4
Visually inspect the wiring harnesses leading to the window motors for any signs of damage or disconnection.
5
Test for voltage at the power window motor connector while operating the switch.
6
Examine the window motor; if it is receiving power but not functioning, it may need replacement.

Solution

1. Preparation

Gather tools and parts: Ensure you have a multimeter, socket set, screwdriver set, and replacement parts if needed.
Disconnect the battery: Prevent electrical short circuits by disconnecting the negative battery terminal.

2. Fuse Replacement

Locate the fuse box: Refer to the owner's manual for the exact location of the power window fuse.
Remove the fuse: Use a fuse puller or pliers to remove the fuse.
Inspect and replace: Check if the fuse is blown. If so, replace it with a new fuse of the same amperage (typically 30A for power windows).

3. Switch Replacement (if necessary)

Remove switch panel: Use a flathead screwdriver to gently pry off the switch panel.
Disconnect wiring: Unplug the wiring harness from the switch.
Replace the switch: Install the new switch by connecting the wiring harness and securing it in the panel.

4. Motor Replacement (if necessary)

Remove the door panel: Use a socket set to remove screws and clips securing the door panel. Carefully detach the panel from the door.
Disconnect the window motor harness: Unplug the connector from the window motor.
Remove the motor: Unscrew the motor from its mounting location.
Install the new motor: Position the new motor and secure it with screws. Reconnect the wiring harness.

5. Reassemble

Reattach the door panel: Position the door panel back on the door and secure it with screws and clips.
Reconnect the battery: Reattach the negative battery terminal.