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why are my power windows not working on my Ford Explorer Fifth Generation (2011-2019) - Ford Explorer
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why are my power windows not working on my Ford Explorer Fifth Generation (2011-2019)

Ford Explorer Fifth Generation (2011-2019)

Error Codes
2-4 hours
Time
medium
Difficulty
medium
Severity
Navigation
ProblemSymptomsDiagnosisSolution
ProblemSymptomsDiagnosisSolution
3 min read
541 words

Problem Statement

Learn how to diagnose and fix power window issues in Ford Explorer (2011-2019). Step-by-step guide with symptoms, diagnostic steps, and repair instructions.

Affected Component
Electrical
Estimated Time
2-4 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

  • •Disconnect the battery before working on electrical components to prevent shocks or shorts.

Symptoms

  • •Power window switches do not respond when pressed
  • •Windows do not move up or down
  • •No sound from window motors when attempting to operate
  • •Possible blown fuses affecting window operation
  • •Functionality may be intermittent (working sometimes but not consistently)

Diagnostic Steps

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5
  6. 6

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

  • ✓Test the affected component to ensure it functions correctly
  • ✓Check for any error codes or warning lights
  • ✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

  • •Follow the manufacturer's recommended maintenance schedule
  • •Address warning signs early before they develop into major issues
  • •Use quality parts and fluids recommended for your vehicle
  • •Keep detailed records of all repairs and maintenance

Tools & Equipment Required

  • •Screwdriver set
  • •Multimeter
  • •OBD-II scanner
  • •Fuse puller
  • •Wire strippers/crimpers

Parts Required

  • •Replacement power window switch (if faulty)
  • •Replacement window motor (if necessary)
  • •Appropriate fuse (if blown)

Additional Information

Affected Component
Electrical
Estimated Time
2-4 hours
Difficulty
medium
Severity
medium
Tools Required
5 items
Parts Required
3 items

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Solution
1. Preparation
  • Gather tools and materials.
  • Tools Required: Screwdriver set, multimeter, OBD-II scanner, fuse puller, wire strippers/crimpers.
  • Ensure the vehicle is parked on a flat surface with the ignition off for safety.
2. Check and Replace Fuses
  • Locate the fuse box (usually under the dashboard or in the engine compartment).
  • Identify the power window fuse using the diagram on the fuse box cover.
  • Remove the fuse using a fuse puller and inspect it for continuity.
  • If blown, replace with a new fuse of the same amperage rating.
3. Inspect and Test Window Switch
  • Remove the door panel using a screwdriver to access the power window switch.
  • Unplug the connector from the switch and test for continuity with a multimeter.
  • If the switch is faulty, replace it with a new unit.
4. Test Window Motor
  • If the switch is functioning, access the window motor by removing any necessary panels.
  • Disconnect the motor connector and use a multimeter to check for power when the switch is activated.
  • If power is present but the motor does not operate, replace the window motor.
5. Inspect Wiring and Connectors
  • Check the wiring harness for any signs of fraying or damage.
  • Repair or replace any damaged wires and ensure all connectors are secure and free of corrosion.
6. Reassemble and Test
  • Reassemble any components that were removed during testing.
  • Test the power windows to ensure they operate correctly.