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why do my power windows not work on my Ford Explorer Fifth Generation (2011-2019) - Ford Explorer
Home/Cars/Ford/Explorer/Fifth Generation (2011-2019)/why do my power windows not work on my Ford Explorer Fifth Generation (2011-2019)

why do my power windows not work on my Ford Explorer Fifth Generation (2011-2019)

Ford Explorer Fifth Generation (2011-2019)

Error Codes
2-4 hours
Time
medium
Difficulty
medium
Severity
Navigation
ProblemSymptomsDiagnosisSolution
ProblemSymptomsDiagnosisSolution
3 min read
498 words

Problem Statement

Learn how to diagnose and fix power window issues in Ford Explorer (2011-2019). Step-by-step guide with symptoms, diagnostic steps, and repair instructions.

Affected Component
Electrical
Estimated Time
2-4 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

  • •Disconnect the battery before working on electrical components to ensure safety.

Symptoms

  • •Power window switches are unresponsive
  • •Windows do not move up or down
  • •Window motor noise when switch is pressed (or no noise)
  • •Potential blown fuse indicated by a blown fuse in the fuse box
  • •Intermittent operation of windows before complete failure

Diagnostic Steps

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

  • ✓Test the affected component to ensure it functions correctly
  • ✓Check for any error codes or warning lights
  • ✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

  • •Follow the manufacturer's recommended maintenance schedule
  • •Address warning signs early before they develop into major issues
  • •Use quality parts and fluids recommended for your vehicle
  • •Keep detailed records of all repairs and maintenance

Tools & Equipment Required

  • •Socket set
  • •Multimeter
  • •Flathead screwdriver
  • •Fuse puller

Parts Required

  • •Power window switch (if faulty)
  • •Window motor (if defective)
  • •Window regulator (if damaged)
  • •Replacement fuse (if blown)

Additional Information

Affected Component
Electrical
Estimated Time
2-4 hours
Difficulty
medium
Severity
medium
Tools Required
4 items
Parts Required
4 items

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Solution
1. Preparation
  • Gather tools: socket set, multimeter, flathead screwdriver, and a new fuse (if needed).
  • Disconnect the battery to ensure safety while working on electrical components.
2. Check and Replace Fuse
  • Locate the fuse box, typically found under the dashboard or in the engine compartment.
  • Remove the power window fuse using a fuse puller or pliers.
  • Inspect the fuse for continuity; replace it with a new fuse of the same amperage if it is blown.
3. Inspect and Replace Window Switch
  • Use a flathead screwdriver to carefully pry off the window switch panel.
  • Disconnect the electrical connector from the switch.
  • Test the switch with a multimeter for continuity; replace if faulty by connecting the new switch in the same manner.
4. Test and Replace Window Motor/Regulator
  • If the switch is functional, reconnect the motor directly to a power source to check its operation.
  • If the motor is unresponsive, remove the door panel (using a socket set) to access the window motor.
  • Disconnect the motor and replace it with a new one if it’s defective.
  • Check the window regulator; if it’s damaged or stuck, replace it.
5. Reassemble and Test
  • Reconnect the battery.
  • Reassemble the door panel, ensuring all clips are secured.
  • Test the power windows to confirm operation.