why does my Ford Explorer Fifth Generation (2011-2019) make a clunking noise when shifting

Ford Explorer Fifth Generation (2011-2019)

Error Codes

2-4 hours

Time

medium

Difficulty

high

Severity

3 min read

531 words

⚠️ Safety Warning

This issue requires immediate attention. If you are not experienced with automotive repairs, consult a professional mechanic. Working on critical systems can be dangerous.

Problem Statement

Learn how to diagnose and fix clunking noise when shifting in Ford Explorer (2011-2019). Step-by-step guide with symptoms, diagnostic steps, and repair instructions.

Affected Component

Transmission

Estimated Time

2-4 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Disconnect the battery before working on electrical systems.
•Allow engine to cool before opening the transmission or fluid systems.

Symptoms

•Clunking noise during gear shifts
•Rough or hard shifting between gears
•Vibration felt through the floor or steering wheel
•Unusual delays in shifting
•Check engine light illuminated

Diagnostic Steps

1
Scan for error codes using an OBD-II scanner to check for transmission-related codes.
2
Inspect transmission fluid level and condition; look for burnt smell or contamination.
3
Check motor and transmission mounts for wear or damage.
4
Inspect the driveshaft and universal joints for any signs of wear or play.
5
Examine the transmission linkage for proper alignment and adjustment.
6
Test drive the vehicle and listen for noise under different driving conditions.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•OBD-II scanner
•Socket set
•Torque wrench
•Drain pan
•Jack and jack stands
•Screwdrivers

Parts Required

•Transmission fluid (Mercon LV)
•Transmission filter (if applicable)
•Motor/transmission mounts (if needed)
•Universal joints (if needed)

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Diagnostic Steps

1
Scan for error codes using an OBD-II scanner to check for transmission-related codes.
2
Inspect transmission fluid level and condition; look for burnt smell or contamination.
3
Check motor and transmission mounts for wear or damage.
4
Inspect the driveshaft and universal joints for any signs of wear or play.
5
Examine the transmission linkage for proper alignment and adjustment.
6
Test drive the vehicle and listen for noise under different driving conditions.

Solution

1. Preparation

Gather necessary tools and parts.
Ensure the vehicle is parked on a level surface and the engine is off.
Disconnect the battery to prevent electrical issues.

2. Inspect and Replace Transmission Fluid

Remove the transmission fluid dipstick and check the fluid level.
If low, add the appropriate type of transmission fluid (e.g., Mercon LV).
If the fluid is dirty or burnt, drain the old fluid using a drain pan.
Replace the transmission filter if applicable.
Refill with new transmission fluid as per manufacturer specifications.

3. Check and Replace Motor/Transmission Mounts

Use a jack to support the transmission and reduce load on the mounts.
Remove bolts securing the motor/transmission mounts.
Inspect mounts for cracks or deterioration; replace as needed with OEM parts.
Reinstall the new mounts and torque to specified values (consult service manual).

4. Inspect Driveshaft and Universal Joints

Raise the vehicle and secure it with jack stands.
Inspect driveshaft for bends or damage; replace if necessary.
Check universal joints for play and lubrication; replace if worn.
Ensure all bolts are tightened to the manufacturer’s torque specifications.

5. Check Transmission Linkage

Inspect the linkage for any signs of damage or misalignment.
Adjust the linkage as needed to ensure proper gear engagement.
Lubricate any moving parts to ensure smooth operation.