why does my Ford Explorer Fifth Generation (2011-2019) steering wheel make noise when I hit bumps?

Ford Explorer Fifth Generation (2011-2019)

Error Codes

2-4 hours

Time

medium

Difficulty

medium

Severity

3 min read

473 words

Problem Statement

Learn how to diagnose and fix steering noise in Ford Explorer 2011-2019. Step-by-step guide with diagnostic procedures and repair instructions.

Affected Component

Steering

Estimated Time

2-4 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Always use jack stands when working under the vehicle.
•Disconnect the battery if working on electrical components in the steering system.

Symptoms

•Noise from the steering wheel when hitting bumps
•Loose or shaky steering feel
•Clunking or rattling sounds during driving
•Difficulty in steering or misalignment
•Uneven tire wear

Diagnostic Steps

1
Inspect the power steering fluid level and condition.
2
Check for play in the steering components by shaking the steering wheel while stationary.
3
Visually inspect the suspension components, including struts, shocks, and sway bar links.
4
Examine the steering rack and tie rod ends for any signs of wear or damage.
5
Lift the vehicle and perform a thorough check for any loose bolts or damaged bushings in the steering and suspension systems.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•Socket set
•Torque wrench
•Jack
•Jack stands
•Wrench set

Parts Required

•Suspension struts or shocks (if worn)
•Sway bar links (if damaged)
•Tie rod ends (if necessary)

Related Faults

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Diagnostic Steps

1
Inspect the power steering fluid level and condition.
2
Check for play in the steering components by shaking the steering wheel while stationary.
3
Visually inspect the suspension components, including struts, shocks, and sway bar links.
4
Examine the steering rack and tie rod ends for any signs of wear or damage.
5
Lift the vehicle and perform a thorough check for any loose bolts or damaged bushings in the steering and suspension systems.

Solution

1. Preparation

Gather all necessary tools and parts.
Ensure the vehicle is parked on a level surface and engage the parking brake.

2. Inspect and Tighten Steering Components

Sub-steps:
1. Remove any plastic covers from the steering column if necessary.
2. Use a socket set to check and tighten bolts on the steering rack.
3. Inspect the tie rod ends and ensure they are secure; replace if damaged.
Tools Required: Socket set, torque wrench.

3. Replace Worn Suspension Components

Sub-steps:
1. Raise the vehicle using a jack and secure it with jack stands.
2. Remove the wheels to gain access to the suspension components.
3. Replace any worn-out struts or shocks, ensuring to follow torque specifications for mounting bolts.
4. Check and replace sway bar links if they show signs of wear.
Tools Required: Jack, jack stands, wrench set, socket set, torque wrench.

4. Reassemble and Test

Sub-steps:
1. Reinstall wheels and lower the vehicle back to the ground.
2. Reconnect any plastic covers to the steering column.
3. Start the vehicle and test drive to check for noise elimination and steering feel.
Tools Required: None additional.