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Home/Cars/Ford/Explorer/Fifth Generation (2011-2019)/why does my Ford Explorer's heater only work on high setting

why does my Ford Explorer's heater only work on high setting

Ford Explorer Fifth Generation (2011-2019)

Severity: mediumDifficulty: medium1-2 hours
3 min read
444 words

Problem Statement

Learn how to diagnose and fix the heater issue in your Ford Explorer that only works on high. Step-by-step guide with diagnostic procedures and repair instructions.

Component
HVAC
Repair Time
1-2 hours

Safety Warnings

  • ⚠Disconnect the battery before starting repairs to avoid electrical shock.

Symptoms

  • •Heater operates only at high speed
  • •No airflow at low or medium settings
  • •Possible accompanying noise from the blower motor
  • •Dashboard heater control lights may flicker or not function
  • •Reduced cabin temperature at lower fan settings

Diagnostic Steps

  1. 1Inspect the blower motor resistor for signs of damage or burn marks.
  2. 2Check the blower motor's electrical connections for corrosion or loose wires.
  3. 3Use a multimeter to test the voltage at the blower motor connector.
  4. 4Scan for any error codes related to the HVAC system using an OBD-II scanner.
  5. 5Test the heater control switch for proper functionality and continuity.

Solution

Solution

1. Preparation

  • Gather tools and materials:
    • Tools: Screwdriver set, multimeter, socket set, pliers
    • Parts: Blower motor resistor (if faulty)
  • Safety Warning: Disconnect the battery before starting repairs to avoid electrical shock.

2. Remove the Blower Motor Resistor

  • Locate the blower motor resistor, typically found under the dashboard near the blower motor.
  • Remove any paneling or covers obstructing access.
  • Disconnect the electrical connector from the resistor.
  • Remove the screws or bolts securing the resistor with a socket set.
  • Carefully pull the resistor out from its housing.

3. Inspect and Replace

  • Inspect the old resistor for signs of damage or burning; replace if necessary.
  • If replacement is needed, install the new blower motor resistor by reversing the removal process.
  • Secure the screws/bolts to the specified torque (if applicable) and reconnect the electrical connector.

4. Reassemble and Test

  • Reattach any paneling or covers that were removed.
  • Reconnect the battery.
  • Start the vehicle and test the heater at all settings to ensure it functions properly.

Verification

After completing the repair, verify that the issue has been resolved:

  • Test the affected component to ensure it functions correctly
  • Check for any error codes or warning lights
  • Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

  • •Follow the manufacturer's recommended maintenance schedule
  • •Address warning signs early before they develop into major issues
  • •Use quality parts and fluids recommended for your vehicle
  • •Keep detailed records of all repairs and maintenance

Tools & Equipment Required

  • Screwdriver set
  • Multimeter
  • Socket set
  • Pliers

Parts Required

  • Blower motor resistor (if faulty)

Additional Information

Component

HVAC

Repair Time

1-2 hours

Difficulty

medium

Severity

medium

Tools

4 items

Parts

1 items

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