why is my Ford Explorer steering column making a clicking noise

Ford Explorer Fifth Generation (2011-2019)

Error Codes

2-4 hours

Time

medium

Difficulty

medium

Severity

3 min read

487 words

Problem Statement

Learn how to diagnose and fix the clicking noise in the steering column of your Ford Explorer. Step-by-step guide with diagnostic procedures and repair instructions.

Affected Component

Steering

Estimated Time

2-4 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Disconnect the battery before working on electrical systems.
•Ensure the vehicle is securely raised if working under the vehicle.

Symptoms

•Clicking noise emanating from the steering column during turning
•Difficulty in steering or a loose steering feel
•Vibration felt through the steering wheel
•Possible warning lights on the dashboard (e.g., power steering warning)
•Noises may increase in frequency with speed or turning radius

Diagnostic Steps

1
Inspect the steering column for any visible damage or wear.
2
Check the power steering fluid level and condition.
3
Use an OBD-II scanner to check for any stored trouble codes related to the steering or suspension system.
4
Test drive the vehicle to replicate the noise and note specific conditions (e.g., turning left or right).
5
Examine the universal joint (U-joint) and intermediate shaft for play or damage.
6
Inspect the steering rack and its mounts for wear or looseness.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•Socket set
•Torque wrench
•OBD-II scanner
•Screwdrivers
•Pliers

Parts Required

•Replacement U-joint (if necessary)
•Replacement intermediate shaft (if necessary)
•Power steering fluid (if low)

Related Faults

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Diagnostic Steps

1
Inspect the steering column for any visible damage or wear.
2
Check the power steering fluid level and condition.
3
Use an OBD-II scanner to check for any stored trouble codes related to the steering or suspension system.
4
Test drive the vehicle to replicate the noise and note specific conditions (e.g., turning left or right).
5
Examine the universal joint (U-joint) and intermediate shaft for play or damage.
6
Inspect the steering rack and its mounts for wear or looseness.

Solution

1. Preparation

Gather necessary tools and parts.
Ensure the vehicle is parked on a level surface and the engine is off.
Disconnect the negative battery terminal for safety.

2. Inspect and Tighten Steering Components

Sub-steps:
1. Remove any covers or panels obstructing access to the steering column.
2. Visually inspect the steering column, U-joint, and intermediate shaft for any visible damage.
3. Use a torque wrench to tighten any loose bolts or fasteners associated with the steering column and U-joint to manufacturer specifications.

3. Replace Worn Components (if necessary)

Sub-steps:
1. If any components (like the U-joint or intermediate shaft) are found to be worn or damaged, remove them using appropriate socket sizes.
2. Replace with new parts, ensuring they are compatible with the Ford Explorer model year.
3. Torque all new bolts to the specified torque values provided in the service manual.

4. Reassemble and Test

Sub-steps:
1. Reinstall any covers or panels removed during inspection.
2. Reconnect the negative battery terminal.
3. Start the vehicle and test the steering to ensure the clicking noise has been eliminated.