why is my Ford Explorer’s windshield wipers not working properly?

Ford Explorer Fifth Generation (2011-2019)

Error Codes

2-4 hours

Time

medium

Difficulty

medium

Severity

3 min read

532 words

Problem Statement

Learn how to diagnose and fix windshield wipers not working on Ford Explorer. Step-by-step guide with symptoms, diagnostic steps, and repair instructions.

Affected Component

Electrical

Estimated Time

2-4 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Always disconnect the battery before working on electrical systems to prevent shocks or shorts.
•Allow the vehicle to cool down before working on any components near the engine.

Symptoms

•Wipers do not move at all
•Wipers operate intermittently
•Wipers move slowly or erratically
•Wipers do not return to the resting position
•Wiper motor makes noise but blades do not move

Diagnostic Steps

1
Inspect wiper switch for proper operation by testing different settings.
2
Check the wiper fuse in the fuse box to ensure it is not blown.
3
Examine the wiper motor connection and wiring for damage or corrosion.
4
Test the wiper motor by applying direct power to see if it activates.
5
Inspect wiper linkage for wear or disconnection.
6
Remove wiper arms and check for any obstructions or binding.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•Screwdrivers (flathead and Phillips)
•Multimeter
•Pliers
•Fuse puller
•Socket set

Parts Required

•Replacement wiper motor (if needed)
•Wiper fuse (if blown)
•Replacement wiper linkage (if damaged)

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Diagnostic Steps

1
Inspect wiper switch for proper operation by testing different settings.
2
Check the wiper fuse in the fuse box to ensure it is not blown.
3
Examine the wiper motor connection and wiring for damage or corrosion.
4
Test the wiper motor by applying direct power to see if it activates.
5
Inspect wiper linkage for wear or disconnection.
6
Remove wiper arms and check for any obstructions or binding.

Solution

1. Preparation

Gather necessary tools and parts.
Disconnect the vehicle battery to ensure safety while working on electrical components.

2. Inspect and Replace Wiper Fuse

Locate the fuse box (refer to the owner’s manual for the exact location).
Remove the wiper fuse using a fuse puller or pliers.
Inspect the fuse for continuity; replace if blown.
Reinstall the new fuse and reconnect the battery.

3. Check and Repair Wiring

Visually inspect the wiring harness connected to the wiper motor for fraying or damage.
If damaged, repair or replace the wiring as necessary using electrical tape or heat-shrink connectors.
Ensure all connections are secure.

4. Test and Replace Wiper Motor

If the wiper motor did not activate during testing, remove it from the mounting bracket.
Disconnect the electrical connector from the motor.
Using a multimeter, check for power at the connector while activating the wiper switch.
If no power is present, further diagnose the wiring or switch.
If power is present but the motor does not operate, replace the wiper motor with a new unit.
Reattach the motor, ensuring proper alignment and secure mounting.

5. Reassemble and Test Wiper Linkage

Inspect the wiper linkage for any signs of wear or damage.
If the linkage is damaged, replace it as necessary.
Reassemble the wiper arms onto the motor shaft, ensuring correct installation.
Test the wipers to confirm proper operation.