How can I fix issues with the Ford Explorer 2020's heated seats?

Diagnosing and Repairing Heated Seat Issues in a 2020 Ford Explorer

Tools Required

• Multimeter
• Torque wrench
• Screwdriver set (Torx and Phillips)
• Trim removal tools
• Electrical contact cleaner
• Heat gun (optional, for re-seating connectors)
• Vehicle repair manual (for torque specs and wiring diagrams)

Repair Instructions

Repairing or Replacing Heated Seat Elements

1. Remove the Seat from the Vehicle

   • Action:
     • Disconnect the negative battery terminal to avoid any electrical shorts.
     • Using a socket set and torque wrench, remove the seat bolts (usually located at the front and back of the seat).
     • Disconnect the wiring harness from the seat and carefully remove the seat from the vehicle.

2. Disassemble the Seat

   • Action:
     • Use a screwdriver to remove the seat cover. This typically involves removing clips or screws along the edges and possibly the headrest.
     • Carefully peel back the upholstery to expose the heating element.

3. Replace the Heating Element

   • Action:
     • If a faulty heating element is identified, remove it by cutting any tacks or clips securing it to the seat foam.
     • Install the new heating element in the same configuration as the original, and secure it with tacks or clips.

4. Reassemble the Seat

   • Action:
     • Reattach the upholstery to the seat frame, ensuring everything is tight and properly aligned.
     • Reconnect the wiring harness and ensure all connections are secure.

5. Reinstall the Seat

   • Action:
     • Position the seat back in the vehicle and reconnect the wiring harness.
     • Bolt the seat down using a torque wrench to manufacturer specifications.

6. Reconnect the Battery and Test

   • Action: Reconnect the negative battery terminal and test the heated seats. Ensure both sides operate correctly and that the indicator lights function as expected.

Additional Considerations

• If the problem persists after replacing the heating element, the issue may lie with the control module or the vehicle’s electrical system. Diagnostic tools and a more advanced scan may be required to check for error codes related to the heated seat system.
• Always consult the vehicle’s repair manual for specific torque specifications and wiring diagrams.
• If you're not comfortable with electrical components or disassembling the seat, consider consulting with a professional technician for further assistance.

By following these diagnostic and repair steps, you should be able to effectively troubleshoot and repair the heated seat issues in your 2020 Ford Explorer.