how to fix the power windows not working on Ford Explorer Sixth Generation (2020-present)

Ford Explorer Sixth Generation (2020-present)

Error Codes

2-4 hours

Time

medium

Difficulty

medium

Severity

3 min read

523 words

Problem Statement

Learn how to diagnose and fix power windows not working on Ford Explorer (2020-present). Step-by-step guide with symptoms, tools, and repair instructions.

Affected Component

Electrical

Estimated Time

2-4 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Disconnect the battery before working on electrical systems to prevent short circuits.
•Allow the vehicle to cool down before working on door components.

Symptoms

•Power window switches do not respond when activated.
•Windows do not move up or down.
•No sound or movement from the window motor.
•Other electrical components (e.g., door locks) may also be non-functional.
•Check window control module warnings on the dashboard.

Diagnostic Steps

1
Inspect the power window fuse for continuity and check if it is blown.
2
Use an OBD-II scanner to check for any related error codes.
3
Test the window switch for proper function with a multimeter.
4
Check the power and ground at the window motor connector.
5
Inspect the wiring harness for any visible damage or wear.
6
Verify the operation of the window motor by applying direct power.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•OBD-II scanner
•Multimeter
•Socket set
•Trim removal tool
•Screwdriver
•Fuse puller or needle-nose pliers

Parts Required

•Power window fuse (if blown)
•Window switch (if faulty)
•Window motor (if faulty)

Related Faults

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Diagnostic Steps

1
Inspect the power window fuse for continuity and check if it is blown.
2
Use an OBD-II scanner to check for any related error codes.
3
Test the window switch for proper function with a multimeter.
4
Check the power and ground at the window motor connector.
5
Inspect the wiring harness for any visible damage or wear.
6
Verify the operation of the window motor by applying direct power.

Solution

1. Preparation

Gather necessary tools and parts.
Disconnect the negative terminal of the battery to ensure safety while working on electrical systems.

2. Inspect and Replace the Fuse

Tools Required: Fuse puller or needle-nose pliers.
Locate the fuse box (refer to the owner's manual for the exact location).
Remove the power window fuse and inspect it for damage.
If blown, replace it with a new fuse of the same amperage.

3. Test and Replace the Window Switch

Tools Required: Multimeter.
Remove the door panel using a trim removal tool to access the window switch.
Disconnect the window switch connector.
Use a multimeter to check for continuity when pressing the switch.
If the switch is faulty, replace it with a new one.

4. Inspect and Replace the Window Motor

Tools Required: Socket set, screwdriver.
After removing the door panel, locate the window motor.
Disconnect the motor from the wiring harness.
Use a multimeter to verify power and ground at the motor connector.
If the motor is not receiving power or is faulty, remove it by unscrewing the mounting bolts and replace it with a new motor.

5. Reassemble and Test

Reconnect all electrical connectors and reattach the door panel carefully.
Reconnect the negative battery terminal.
Test the power windows to confirm they are functioning correctly.