how to fix the rear window not working in my Ford Explorer Sixth Generation (2020-present)

Ford Explorer Sixth Generation (2020-present)

Error Codes

1-3 hours

Time

medium

Difficulty

medium

Severity

3 min read

553 words

Problem Statement

Learn how to diagnose and fix the rear window not working in Ford Explorer Sixth Generation. Step-by-step guide with symptoms, tools, and repair instructions.

Affected Component

Electrical

Estimated Time

1-3 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Disconnect the battery before working on electrical systems.
•Ensure the vehicle is in park and the engine is off before beginning repairs.

Symptoms

•Rear window does not respond to the window switch
•Window may be stuck in the closed or open position
•No sound from the window motor when the switch is activated
•Possible blown fuse related to the power window system
•Control switches may feel loose or unresponsive

Diagnostic Steps

1
Inspect the window switch for physical damage or malfunction.
2
Check the vehicle’s fuse box for any blown fuses related to the power windows.
3
Use a multimeter to test for voltage at the window motor connector when the switch is activated.
4
Visually inspect the wiring harness for any signs of wear, damage, or disconnection.
5
Examine the window motor for any physical obstructions or mechanical binding.
6
Check for any error codes using an OBD-II scanner that may relate to the window system.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•Screwdriver set
•Trim removal tool
•Fuse puller or needle-nose pliers
•Multimeter
•Socket set

Parts Required

•Window switch (if faulty)
•Power window fuse (if blown)
•Window motor (if defective)

Related Faults

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Diagnostic Steps

1
Inspect the window switch for physical damage or malfunction.
2
Check the vehicle’s fuse box for any blown fuses related to the power windows.
3
Use a multimeter to test for voltage at the window motor connector when the switch is activated.
4
Visually inspect the wiring harness for any signs of wear, damage, or disconnection.
5
Examine the window motor for any physical obstructions or mechanical binding.
6
Check for any error codes using an OBD-II scanner that may relate to the window system.

Solution

1. Preparation

Gather necessary tools and parts.
Disconnect the vehicle's battery to ensure safety while working on electrical components.

2. Inspect and Replace the Window Switch

Tools Required: Screwdriver set, trim removal tool
Remove the door panel using a trim removal tool to gain access to the window switch.
Disconnect the window switch connector and inspect for damage; replace if necessary.
Reinstall the door panel and reconnect the battery.

3. Check and Replace the Fuse

Tools Required: Fuse puller or needle-nose pliers
Locate the fuse box (usually under the dashboard or in the engine compartment).
Identify the fuse for the power windows (refer to the fuse diagram).
Remove the fuse and inspect it; replace with a new fuse of the same amperage if blown.
Reconnect the battery and test the window operation.

4. Test and Replace the Window Motor

Tools Required: Socket set, multimeter
If the switch and fuse are functional, access the window motor by removing the door panel.
Disconnect the motor connector and test for voltage using a multimeter while activating the window switch.
If no voltage is present, further diagnose the wiring. If voltage is present and the motor does not operate, replace the window motor.
Reinstall the new motor, ensuring proper alignment and secure all connections.