how to fix the rearview camera not working in Ford Explorer Sixth Generation (2020-present)

Ford Explorer Sixth Generation (2020-present)

Error Codes

1-2 hours

Time

medium

Difficulty

high

Severity

3 min read

539 words

⚠️ Safety Warning

This issue requires immediate attention. If you are not experienced with automotive repairs, consult a professional mechanic. Working on critical systems can be dangerous.

Problem Statement

Learn how to diagnose and fix the rearview camera not working in Ford Explorer (2020-2023). Step-by-step guide with diagnostic procedures and repair instructions.

Affected Component

Electrical

Estimated Time

1-2 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Disconnect the battery before working on electrical systems.
•Allow the vehicle to cool down before starting any repairs.

Symptoms

•Rearview camera display is blank or shows a distorted image
•"Camera System Fault" message on the dashboard
•Inability to activate the rearview camera when shifting into reverse
•Backup sensors may not engage properly
•Intermittent camera functionality

Diagnostic Steps

1
Inspect the rearview camera for physical damage or obstructions.
2
Check the camera connection by removing the trim panel and ensuring the wiring harness is securely attached.
3
Use an OBD-II scanner to check for any fault codes related to the rearview camera system.
4
Verify that the vehicle's software is up to date and check for any available recalls or updates.
5
Test the camera system using the vehicle's infotainment display settings to see if it can be accessed manually.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•Trim removal tool
•Socket set
•OBD-II scanner
•Multimeter
•Clean cloth

Parts Required

•Replacement rearview camera (if necessary)
•Wiring harness (if damaged)

Related Faults

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Diagnostic Steps

1
Inspect the rearview camera for physical damage or obstructions.
2
Check the camera connection by removing the trim panel and ensuring the wiring harness is securely attached.
3
Use an OBD-II scanner to check for any fault codes related to the rearview camera system.
4
Verify that the vehicle's software is up to date and check for any available recalls or updates.
5
Test the camera system using the vehicle's infotainment display settings to see if it can be accessed manually.

Solution

1. Preparation

Gather tools: trim removal tool, socket set, OBD-II scanner, multimeter, and a clean cloth.
Ensure the vehicle is parked on a level surface and the ignition is off.

2. Inspect and Clean the Camera

Remove the trim panel covering the rearview camera.
- Tools Required: Trim removal tool
- Carefully pry off the trim panel using the trim removal tool to avoid damage.
Clean the camera lens with a soft cloth to remove any dirt or debris that may obstruct the view.

3. Check and Secure Connections

Locate the wiring harness connected to the rearview camera.
- Tools Required: Socket set
- Disconnect and inspect the wiring harness for corrosion or damage.
Reconnect the wiring harness securely.
If any damage is found, repair or replace the damaged wiring.

4. Reset the Camera System

Turn on the ignition without starting the engine.
Use the OBD-II scanner to clear any fault codes related to the rearview camera system.
Disconnect the battery for 10 minutes to reset the vehicle's electrical system.
- Safety Warning: Disconnect the battery before working on electrical systems.

5. Test the Camera Functionality

Reconnect the battery and start the vehicle.
Shift the vehicle into reverse to check if the rearview camera activates properly.
If the camera still does not function, consider replacing the rearview camera.