my Ford Explorer has a hard steering issue after hitting potholes what's the fix

Ford Explorer Sixth Generation (2020-present)

Error Codes

2-4 hours

Time

medium

Difficulty

high

Severity

3 min read

490 words

⚠️ Safety Warning

This issue requires immediate attention. If you are not experienced with automotive repairs, consult a professional mechanic. Working on critical systems can be dangerous.

Problem Statement

Learn how to diagnose and fix hard steering issues in Ford Explorer after hitting potholes. Step-by-step guide with symptoms, diagnostics, and repair instructions.

Affected Component

Steering

Estimated Time

2-4 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Disconnect the battery before working on electrical systems.
•Allow the engine to cool before opening any components related to the steering system.

Symptoms

•Difficulty turning the steering wheel
•Steering feels heavy or unresponsive
•Noise when turning the steering wheel (e.g., clunking or grinding)
•Uneven tire wear
•Vehicle pulling to one side while driving

Diagnostic Steps

1
Inspect the power steering fluid level and condition.
2
Check for visible damage to the steering components (tie rods, rack and pinion).
3
Examine the suspension components (control arms, bushings, shocks) for damage or wear.
4
Look for signs of misalignment (tire wear pattern, steering wheel off-center).
5
Test the power steering pump for proper operation and any unusual noises.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•Jack and jack stands
•Socket set
•Torque wrench
•Power steering fluid
•Alignment tools

Parts Required

•Replacement steering components (tie rods, rack and pinion if applicable)
•Power steering fluid

Related Faults

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Diagnostic Steps

1
Inspect the power steering fluid level and condition.
2
Check for visible damage to the steering components (tie rods, rack and pinion).
3
Examine the suspension components (control arms, bushings, shocks) for damage or wear.
4
Look for signs of misalignment (tire wear pattern, steering wheel off-center).
5
Test the power steering pump for proper operation and any unusual noises.

Solution

1. Preparation

Gather tools and parts required for the repair.
Ensure the vehicle is parked on a flat surface and the engine is off.
Lift the front of the vehicle using a jack and secure it with jack stands.

Tools Required:

Jack and jack stands
Socket set
Torque wrench
Power steering fluid
Alignment tools (if necessary)

2. Inspect and Replace Damaged Components

Visual Inspection:
- Examine the tie rods and steering rack for signs of bending or damage.
- Inspect control arms and bushings for wear or fractures.
Replace Damaged Parts:
- If any steering or suspension components are damaged, remove them using a socket set.
- Install new parts, ensuring they are properly aligned and torqued to manufacturer specifications.

3. Check Power Steering System

Fluid Check:
- Check power steering fluid level and top off if low.
- Replace the fluid if it is dark or contaminated.
Power Steering Pump:
- Inspect the power steering pump for leaks and noise.
- Replace the pump if it is found to be defective.

4. Perform Wheel Alignment

Alignment Setup:
- Using alignment tools, measure and adjust the wheel alignment according to the manufacturer's specifications.
Test Drive:
- After adjustments, take the vehicle for a test drive to ensure proper steering response.