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Home/Cars/Ford/Explorer/Sixth Generation (2020-present)/What are the common electrical issues affecting the Ford Explorer 2021?

What are the common electrical issues affecting the Ford Explorer 2021?

Ford Explorer Sixth Generation (2020-present)

Severity: mediumDifficulty: medium
4 min read
746 words

Problem Statement

Explore common electrical issues affecting the 2021 Ford Explorer, including symptoms, diagnostic steps, and repair instructions.

Component
Electrical System

Symptoms

  • •Vehicle fails to start
  • •Electrical components (lights, radio) dim or are non-functional
  • •Warning lights illuminate on the dashboard
  • •SYNC system freezes or is unresponsive
  • •Bluetooth connectivity issues
  • •Navigation system errors
  • •Windows do not respond to switch inputs
  • •Windows move slowly or make grinding noises
  • •Headlights or taillights flickering or not functioning
  • •Dashboard lights are dim or erratic

Diagnostic Steps

  1. 1Visual Inspection
  2. 2Battery Voltage Test
  3. 3Parasitic Draw Test
  4. 4Software Update Check
  5. 5Bluetooth Connection Test
  6. 6Hard Reset
  7. 7Switch Functionality Test
  8. 8Window Motor Test
  9. 9Wiring Inspection
  10. 10Bulb Inspection
  11. 11Fuses Check
  12. 12Ground Connection Test

Solution

Common Electrical Issues Affecting the Ford Explorer 2021

The 2021 Ford Explorer, part of the sixth generation (2020-present), may exhibit several common electrical issues. Below are some of the symptoms, diagnostic steps, tools required, and repair instructions for addressing these problems.


1. Dead Battery or Battery Drain

Tools Required:
  • Digital multimeter.
  • Wire brush (for cleaning terminals).
  • Battery terminal cleaner.

Repair Instructions:

  1. If Battery Voltage is Low:

    • Charge the battery using a battery charger, or replace it if it cannot hold a charge.
  2. If Parasitic Draw is Detected:

    • Identify the circuit causing the draw by removing fuses one at a time until the current draw drops.
    • Repair or replace any defective components or wiring.

2. Malfunctioning SYNC System

Tools Required:
  • OBD-II scanner (optional for advanced diagnostics).
  • USB drive (for software updates from Ford's website).

Repair Instructions:

  1. Update SYNC Software:

    • Download the latest SYNC update from the Ford website onto a USB drive.
    • Insert the USB into the vehicle and follow on-screen prompts to update.
  2. Reset SYNC:

    • If the system remains unresponsive, perform a factory reset through the settings menu.
    • If problems persist, consider visiting a Ford service center for further diagnostics.

3. Faulty Power Windows

Tools Required:
  • Digital multimeter.
  • Screwdrivers (flat and Phillips).
  • Wiring diagram (for referencing).

Repair Instructions:

  1. If the Switch is Faulty:

    • Remove the door panel and replace the window switch.
  2. If the Window Motor is Faulty:

    • Remove the door panel, disconnect the motor, and replace it with a new one.
  3. If Wiring is Damaged:

    • Repair or replace any damaged wires, ensuring good insulation and connections.

4. Lighting Issues

Tools Required:
  • Replacement bulbs.
  • Fuse puller or needle-nose pliers.
  • Multimeter.

Repair Instructions:

  1. If Bulb is Burned Out:

    • Replace any burned-out bulbs with new ones.
  2. If Fuses are Blown:

    • Replace blown fuses with the correct amperage as indicated on the fuse diagram.
  3. If Ground Connections are Faulty:

    • Clean ground connections and ensure they are securely fastened.

Conclusion

By following these diagnostic steps and repair instructions, you can address common electrical issues encountered in the 2021 Ford Explorer. If problems persist or if you encounter more complex issues, it is advisable to consult with a professional technician or a Ford dealership for further assistance.

Verification

After completing the repair, verify that the issue has been resolved:

  • Test the affected component to ensure it functions correctly
  • Check for any error codes or warning lights
  • Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

  • •Follow the manufacturer's recommended maintenance schedule
  • •Address warning signs early before they develop into major issues
  • •Use quality parts and fluids recommended for your vehicle
  • •Keep detailed records of all repairs and maintenance

Tools & Equipment Required

  • Digital multimeter
  • Wire brush
  • Battery terminal cleaner
  • OBD-II scanner (optional for advanced diagnostics)
  • USB drive (for software updates from Ford's website)
  • Screwdrivers (flat and Phillips)
  • Wiring diagram (for referencing)
  • Replacement bulbs
  • Fuse puller or needle-nose pliers

Additional Information

Component

Electrical System

Difficulty

medium

Severity

medium

Tools

9 items

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