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What are the common issues with the power liftgate on the 2021 Ford Explorer? - Ford Explorer
Home/Cars/Ford/Explorer/Sixth Generation (2020-present)/What are the common issues with the power liftgate on the 2021 Ford Explorer?

What are the common issues with the power liftgate on the 2021 Ford Explorer?

Ford Explorer Sixth Generation (2020-present)

Error Codes
medium
Difficulty
medium
Severity
Navigation
ProblemSymptomsDiagnosisSolution
ProblemSymptomsDiagnosisSolution
3 min read
586 words

Problem Statement

Explore common issues with the power liftgate on the 2021 Ford Explorer, including symptoms, diagnostic steps, and repair instructions.

Affected Component
power liftgate

Symptoms

  • •Liftgate Does Not Open/Close
  • •Liftgate Opens Partially
  • •Liftgate Closes Automatically
  • •Strange Noises
  • •Warning Messages

Diagnostic Steps

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

  • ✓Test the affected component to ensure it functions correctly
  • ✓Check for any error codes or warning lights
  • ✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

  • •Follow the manufacturer's recommended maintenance schedule
  • •Address warning signs early before they develop into major issues
  • •Use quality parts and fluids recommended for your vehicle
  • •Keep detailed records of all repairs and maintenance

Tools & Equipment Required

  • •Multimeter
  • •OBD-II scanner
  • •Basic hand tools (screwdrivers, wrenches, sockets)
  • •Torque wrench
  • •Replacement parts (if needed)
  • •Lubricant (white lithium grease or silicone spray)

Additional Information

Affected Component
power liftgate
Difficulty
medium
Severity
medium
Tools Required
6 items

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Common Issues with the Power Liftgate on the 2021 Ford Explorer

The power liftgate on the 2021 Ford Explorer can experience several issues. Here’s a detailed overview of common symptoms, diagnostic steps, tools required, and repair instructions.

Common Symptoms
  1. Liftgate Does Not Open/Close: The liftgate may be unresponsive to button presses or remote commands.
  2. Liftgate Opens Partially: The liftgate may start to open but then stop midway.
  3. Liftgate Closes Automatically: The liftgate may open but then unexpectedly close on its own.
  4. Strange Noises: Grinding or rattling noises when operating the liftgate.
  5. Warning Messages: Dashboard displays warnings related to the liftgate malfunction.
Tools Required
  • Multimeter
  • OBD-II scanner
  • Basic hand tools (screwdrivers, wrenches, sockets)
  • Torque wrench
  • Replacement parts (if needed)
  • Lubricant (white lithium grease or silicone spray)
Repair Instructions

Repairing a Non-Responsive Liftgate

  1. Check Battery and Fuses:

    • Disconnect the negative terminal of the battery.
    • Locate the fuse box and remove the fuse associated with the liftgate.
    • Inspect the fuse; replace it if blown.
    • Reconnect the battery.

  2. Inspect Wiring:

    • Check for damaged or corroded wiring leading to the liftgate motor.
    • Repair or replace any damaged sections.

  3. Replace the Liftgate Motor:

    • If the motor is determined to be faulty, proceed to replace it.
    • Remove the interior trim panel on the liftgate to access the motor.
    • Disconnect the electrical connector from the motor.
    • Remove the mounting screws and take out the old motor.
    • Install the new motor, secure it with screws, and reconnect the electrical connector.
    • Reinstall the trim panel.

Adjusting the Liftgate Alignment (if it opens partially)

  1. Check the Hinges:

    • Inspect the liftgate hinges for wear or damage.
    • Tighten any loose bolts or nuts.

  2. Realign the Liftgate:

    • Loosen the hinge bolts slightly and adjust the liftgate’s position.
    • Ensure it opens and closes smoothly.
    • Retighten the hinge bolts to the manufacturer’s torque specifications.

Lubricating the Liftgate Mechanism

  1. Apply Lubricant:
    • Use white lithium grease or silicone spray on the liftgate hinges and latch mechanism.
    • Operate the liftgate a few times to distribute the lubricant.

Clearing Error Codes

  1. Resetting the System:
    • After repairs, reconnect the OBD-II scanner and clear any existing error codes.
    • Test the liftgate operation to ensure proper functioning.
Conclusion

By following these diagnostic and repair steps, you can effectively troubleshoot and resolve common issues with the power liftgate on the 2021 Ford Explorer. Always ensure safety precautions are taken when working on automotive systems, and consult the vehicle’s service manual for specific torque specifications and additional details.