What should I do if my 2020 Ford Explorer's windshield wipers are not working?

If the windshield wipers on your 2020 Ford Explorer are not working, there could be several potential issues. Below is a detailed guide to help you diagnose and repair this problem.

Tools Required

• Multimeter
• Fuse puller or needle-nose pliers
• Screwdrivers (flathead and Phillips)
• Wrench set
• Torx bits (if applicable)
• Safety glasses
• Work gloves

Repair Instructions

Step 1: Replace Wiper Fuse

1. Locate Fuse Box: Find the fuse box as per the owner's manual.
2. Remove the Fuse: Use a fuse puller to remove the wiper fuse.
3. Inspect & Replace: If the fuse is blown (metal strip broken), replace it with a fuse of the same amperage.
4. Test the Wipers: Turn on the ignition and check if the wipers function.

Step 2: Replace Wiper Motor

1. Disconnect Battery: Remove the negative terminal from the battery for safety.
2. Remove Cowl Panel: Use screwdrivers or Torx bits to remove any fasteners securing the cowl panel.
3. Unplug Wiper Motor: Disconnect the electrical connector from the wiper motor.
4. Remove Wiper Motor: Unscrew the motor mounting bolts and carefully remove the motor from the vehicle.
5. Install New Motor: Position the new motor in place, secure it with bolts, and reconnect the electrical connector.
6. Reassemble Cowl Panel: Reattach the cowl panel and secure it with screws.
7. Reconnect Battery: Reattach the negative terminal to the battery and test the wipers.

Step 3: Repair or Replace Wiper Linkage

1. Remove Wiper Arms: Use a puller tool if necessary to remove the wiper arms from the splines.
2. Inspect Linkage: Check the linkage for any breaks or excessive wear.
3. Repair/Replace: If damaged, replace the linkage assembly. Ensure all connections are tight.
4. Reinstall Wiper Arms: Reattach the wiper arms to the motor and ensure they are properly aligned.

Final Steps

• Test Functionality: After completing repairs, test the wipers in all modes (intermittent, low, high) to ensure they function correctly.
• Check Washer Functionality: If washer fluid does not spray, check the washer pump and fluid levels.

Conclusion

If the windshield wipers are still not functioning after following these steps, it may be necessary to consult a professional technician for further diagnostics, as there may be deeper electrical issues or faults within the vehicle’s control modules.