Diagnosing and Repairing a Broken Power Window on a 2020 Ford Explorer

Tools Required

• Flathead and Phillips screwdrivers
• Torx screwdriver set
• Multimeter
• Trim removal tools
• Replacement window switch (if needed)
• Replacement window motor/regulator assembly (if needed)
• Wiring harness repair kit (if needed)

Repair Instructions

Step 1: Remove the Door Panel

1. Disconnect the Battery

   • Ensure safety by disconnecting the negative terminal of the battery.

2. Remove Screws and Clips

   • Use the appropriate screwdrivers and trim tools to remove screws and clips securing the door panel.
   • Carefully pry off the door panel, starting from the bottom and working your way up.

3. Disconnect Electrical Connectors

   • Once the panel is loose, disconnect any electrical connectors for the window switches and any other components.

Step 2: Access Window Motor and Regulator

1. Locate the Window Motor

   • The window motor is typically mounted near the bottom of the door frame, connected to the window regulator.

2. Remove the Motor

   • Unplug the motor’s electrical connector.
   • Remove the screws or bolts holding the motor in place using the appropriate tools.
   • Carefully pull the motor out of the door.

3. Inspect the Regulator

   • Check the regulator for any signs of damage or wear. If the regulator is damaged, it will need to be replaced.

Step 3: Install New Parts

1. Replace Window Motor

   • If the motor is faulty, install the new motor by aligning it with the mounting holes and securing it with screws.
   • Reconnect the electrical connector to the motor.

2. Replace Window Regulator (if necessary)

   • If the regulator was damaged, remove it by unscrewing any retaining bolts and sliding it out.
   • Install the new regulator in reverse order, ensuring all connections are secure.

Step 4: Reassemble Door Panel

1. Reconnect Electrical Connectors

   • Reattach the window switch and any other connectors removed earlier.

2. Reattach Door Panel

   • Align the door panel and press it back into place.
   • Secure it with screws and clips, ensuring it is firmly held.

3. Reconnect the Battery

   • Reconnect the negative terminal of the battery.

Step 5: Test the Window

• Once everything is reassembled, test the window operation using the switch. Ensure it moves up and down smoothly without any obstructions or unusual noises.

Conclusion

If the window operates correctly after following these steps, the repair is complete. If the window still does not function, further diagnosis may be required, potentially involving the main power window control module or additional electrical components. In such cases, consulting a professional may be advisable.