why does my Ford Explorer make a loud noise when I hit bumps

Ford Explorer Sixth Generation (2020-present)

Error Codes

2-4 hours

Time

medium

Difficulty

medium

Severity

3 min read

467 words

Problem Statement

Learn how to diagnose and fix loud noise when hitting bumps in Ford Explorer. Step-by-step guide with diagnostic procedures and repair instructions.

Affected Component

Suspension

Estimated Time

2-4 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Ensure the vehicle is securely lifted and supported before working underneath.
•Disconnect the battery before working on electrical components if necessary.

Symptoms

•Loud clunking or banging noise when hitting bumps
•Increased vibration felt in the cabin
•Vehicle may feel unstable or bouncy
•Possible uneven tire wear
•Visual inspection may reveal damaged suspension components

Diagnostic Steps

1
Inspect the suspension components visually for any signs of damage or wear.
2
Check the shock absorbers/struts for leaks or physical damage.
3
Test the sway bar links for play or looseness.
4
Examine the control arms and bushings for any signs of cracking or deterioration.
5
Inspect the tires for proper inflation and signs of uneven wear.
6
Listen for noise while bouncing each corner of the vehicle to isolate the source.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•Hydraulic jack
•Jack stands
•Socket set
•Wrench set
•Torque wrench

Parts Required

•Shock absorbers/struts (if damaged)
•Sway bar links (if loose or damaged)
•Control arm bushings (if worn)

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Diagnostic Steps

1
Inspect the suspension components visually for any signs of damage or wear.
2
Check the shock absorbers/struts for leaks or physical damage.
3
Test the sway bar links for play or looseness.
4
Examine the control arms and bushings for any signs of cracking or deterioration.
5
Inspect the tires for proper inflation and signs of uneven wear.
6
Listen for noise while bouncing each corner of the vehicle to isolate the source.

Solution

1. Preparation

Gather tools and safety equipment.
Park the vehicle on a level surface and engage the parking brake.
Wear safety glasses and gloves.

2. Raise the Vehicle

Use a hydraulic jack to lift the vehicle.
Secure with jack stands for safety.

3. Inspect and Replace Damaged Components

Shock Absorbers/Struts:
- Remove the lower bolt using a socket set.
- Remove the upper mounting bolts and lift the old shock/strut out.
- Install the new shock/strut by reversing the removal steps, ensuring proper torque specifications.
Sway Bar Links:
- Remove the nuts securing the sway bar links using a wrench.
- Replace with new sway bar links and tighten to manufacturer specifications.
Control Arms/Bushings:
- Remove the bolts securing the control arm.
- Replace damaged bushings if necessary.
- Reinstall the control arm and torque bolts to specifications.

4. Reassemble and Lower Vehicle

Recheck all connections and ensure everything is secured.
Lower the vehicle from the jack stands.

5. Road Test

Conduct a test drive to ensure the noise is resolved and the vehicle handles properly.