how to fix the tailgate not opening on my Ford F-150 13th Generation (2015-2020)

Ford F-150 13th Generation (2015-2020)

Error Codes

1-2 hours

Time

medium

Difficulty

medium

Severity

3 min read

491 words

Problem Statement

Learn how to diagnose and fix a tailgate that won't open on your Ford F-150 13th Generation (2015-2020). Step-by-step guide with tools and tips.

Affected Component

Body/Interior

Estimated Time

1-2 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Disconnect the battery before working on electrical systems to prevent any shorts.
•Ensure the tailgate is supported when working on it to avoid injury.

Symptoms

•Tailgate refuses to open with the remote or dash button
•Mechanical release handle is unresponsive
•Warning lights or messages on the dashboard
•Visible damage or misalignment of the tailgate
•Difficulty hearing the latch mechanism operate when attempting to open

Diagnostic Steps

1
Inspect the tailgate for any visible obstructions or damage.
2
Check the remote control battery and functionality.
3
Test the electrical connections and fuses related to the tailgate.
4
Manually operate the tailgate latch using the release handle.
5
Use an OBD-II scanner to check for any related error codes.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•Multimeter
•Screwdriver set
•Socket set
•Ratchet
•Trim removal tool

Parts Required

•Replacement tailgate latch assembly
•Fuses

Related Faults

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Diagnostic Steps

1
Inspect the tailgate for any visible obstructions or damage.
2
Check the remote control battery and functionality.
3
Test the electrical connections and fuses related to the tailgate.
4
Manually operate the tailgate latch using the release handle.
5
Use an OBD-II scanner to check for any related error codes.

Solution

1. Preparation

Gather tools and parts required for the repair.
Ensure the vehicle is parked on a level surface and the ignition is off.

2. Inspect and Test Electrical Components

Tools Required: Multimeter, screwdriver set
Check the fuses labeled for the tailgate in the fuse box. Replace any blown fuses.
Use a multimeter to test voltage at the tailgate switch and latch mechanism.
Repair or replace any faulty wiring or connectors found during testing.

3. Access and Inspect the Tailgate Latch Mechanism

Tools Required: Socket set, ratchet, trim removal tool
Remove any interior panels or covers to access the tailgate latch.
Inspect the latch for dirt, corrosion, or mechanical failure.
Clean the latch mechanism with lubricant and check for smooth operation.

4. Replace Faulty Components

If the latch mechanism is damaged or malfunctioning:
- Parts Required: Replacement tailgate latch assembly
- Remove the screws securing the latch and disconnect any wiring harness.
- Install the new latch by reversing the removal process and ensuring it is properly aligned.

5. Reassemble and Test

Reinstall any interior panels or covers removed during the process.
Test the tailgate operation using both the remote and manual release method to confirm proper function.