how to troubleshoot Ford F-150 13th Generation (2015-2020) power window not working

Ford F-150 13th Generation (2015-2020)

Error Codes

2-4 hours

Time

medium

Difficulty

medium

Severity

4 min read

605 words

Problem Statement

Learn how to troubleshoot and fix power window issues in Ford F-150 13th Generation (2015-2020). Step-by-step guide with diagnostic steps and solutions.

Affected Component

Electrical

Estimated Time

2-4 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Disconnect the battery before working on electrical systems to prevent shorts.
•Allow the vehicle to cool before starting work on components that may have been running.

Symptoms

•Power window switch does not respond when pressed
•Window makes no sound when attempting to operate
•Other windows are functioning properly
•Window does not respond to key fob commands
•Window may operate intermittently before failing completely

Diagnostic Steps

1
Check the Power Window Fuse: Locate the fuse box and inspect the power window fuse for continuity.
2
Test the Power Window Switch: Remove the switch and test for power using a multimeter.
3
Inspect the Window Motor: Apply direct power to the window motor to check if it operates.
4
Examine Wiring Connections: Inspect wiring harnesses for damage or loose connections.
5
Check for Obstructions: Ensure there are no physical obstructions preventing the window from moving.
6
Scan for Error Codes: Use an OBD-II scanner to check for any error codes related to the window system.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•Multimeter
•Socket set
•Screwdrivers (flat and Phillips)
•Trim removal tool

Parts Required

•Replacement power window switch
•Replacement window motor

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Diagnostic Steps

1
Check the Power Window Fuse: Locate the fuse box and inspect the power window fuse for continuity.
2
Test the Power Window Switch: Remove the switch and test for power using a multimeter.
3
Inspect the Window Motor: Apply direct power to the window motor to check if it operates.
4
Examine Wiring Connections: Inspect wiring harnesses for damage or loose connections.
5
Check for Obstructions: Ensure there are no physical obstructions preventing the window from moving.
6
Scan for Error Codes: Use an OBD-II scanner to check for any error codes related to the window system.

Solution

1. Preparation

Gather tools and parts required for the job.
Tools Required:
- Multimeter
- Socket set
- Screwdrivers (flat and Phillips)
- Trim removal tool
Parts Required:
- Replacement power window switch (if faulty)
- Replacement window motor (if necessary)
Ensure the vehicle is parked on a flat surface and the ignition is off.

2. Check the Fuse

Locate the fuse box inside the vehicle (usually under the dashboard or in the engine compartment).
Remove the cover and identify the power window fuse (refer to the fuse diagram).
Inspect the fuse visually; if it's blown, replace it with a new fuse of the same amperage.

3. Test the Power Window Switch

Remove the switch panel using a trim removal tool.
Disconnect the electrical connector from the switch.
Set the multimeter to continuity mode and test the switch terminals while pressing the switch. If there is no continuity, replace the switch.

4. Inspect the Window Motor

If the switch is functional, access the window motor by removing the door panel.
Disconnect the motor's electrical connector.
Use a jumper wire to connect the motor directly to the battery (positive to positive, negative to negative) to check its operation. If it doesn’t work, replace the motor.

5. Examine Wiring Connections

While the door panel is removed, visually inspect all wiring connections for wear, fraying, or corrosion.
Repair or replace any damaged wiring as necessary.

6. Reassemble and Test

Once all repairs are completed, reassemble the door panel and ensure all clips and screws are securely fastened.
Test the window operation using the switch and the key fob (if applicable).