how to troubleshoot my Ford F-150 13th Generation (2015-2020) rearview camera not working

Ford F-150 13th Generation (2015-2020)

Error Codes

1-2 hours

Time

medium

Difficulty

medium

Severity

3 min read

513 words

Problem Statement

Learn how to troubleshoot and fix rearview camera issues in Ford F-150 (2015-2020). Step-by-step guide with diagnostic steps and solutions.

Affected Component

Electrical

Estimated Time

1-2 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Disconnect the battery before working on electrical systems to avoid shorts or shocks.

Symptoms

•Rearview camera display is blank or not turning on
•Error message on the display screen indicating a camera fault
•Camera image is distorted or flickering
•No guidelines or parking assist features displayed
•Backup sensors may not activate or function correctly

Diagnostic Steps

1
Inspect the camera lens for dirt, moisture, or obstructions that could impede visibility.
2
Check the vehicle's fuse box for any blown fuses related to the rearview camera system.
3
Use an OBD-II scanner to check for any diagnostic trouble codes (DTCs) related to the rearview camera.
4
Verify the connections and wiring at the rearview camera and the display unit for any signs of damage or loose connections.
5
Test the camera system by switching the vehicle into reverse and observing the display response.
6
Check the vehicle's software version and see if any updates are available that address camera issues.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•OBD-II scanner
•Screwdriver set
•Multimeter
•Soft cloth for cleaning

Parts Required

•Replacement fuses (if applicable)
•Wiring harness (if damaged)

Related Faults

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Diagnostic Steps

1
Inspect the camera lens for dirt, moisture, or obstructions that could impede visibility.
2
Check the vehicle's fuse box for any blown fuses related to the rearview camera system.
3
Use an OBD-II scanner to check for any diagnostic trouble codes (DTCs) related to the rearview camera.
4
Verify the connections and wiring at the rearview camera and the display unit for any signs of damage or loose connections.
5
Test the camera system by switching the vehicle into reverse and observing the display response.
6
Check the vehicle's software version and see if any updates are available that address camera issues.

Solution

1. Preparation

Gather necessary tools and parts.
Disconnect the vehicle battery to ensure safety while working on electrical components.

2. Inspect and Clean Camera

Remove any dirt or debris from the camera lens using a soft cloth.
Check if moisture is present; if so, dry thoroughly.

3. Check and Replace Fuses

Locate the fuse box under the dashboard and/or in the engine compartment.
Identify and inspect the fuse related to the rearview camera, often labeled in the owner's manual.
Replace any blown fuses with the appropriate amperage.

4. Inspect Wiring and Connectors

Remove the rear tailgate panel to access the camera wiring harness.
Inspect for any frayed wires, corrosion, or poor connections.
Reconnect any loose connectors firmly and replace any damaged wiring.

5. Test Camera Functionality

Reconnect the vehicle battery.
Start the engine and shift the vehicle into reverse.
Observe the display to ensure the camera functions correctly. Check for clear image and guidelines.

6. Update Software (if necessary)

If the camera still does not work, consult the dealership or manufacturer for available software updates.
Follow dealership instructions to perform the update if needed.