why does my Ford Mustang S650 (2024-Present) infotainment screen go black?

Solution

1. Preparation

• Gather tools: OBD-II scanner, socket set, multimeter.
• Ensure the vehicle is parked on a level surface and the ignition is off.

2. Software Update

• Start the vehicle and navigate to the infotainment settings.
• Select "System Updates" and check for any available updates.
• Follow on-screen instructions to install any updates if available.

3. Battery Reset

• Disconnect the negative terminal of the vehicle battery using a socket wrench.
• Wait for at least 5 minutes before reconnecting the terminal.
• Reconnect the battery terminal and ensure it is secured.

4. Inspect Wiring and Connections

• Remove the trim panel surrounding the infotainment unit using a trim tool.
• Unscrew and carefully pull out the infotainment unit.
• Inspect all wiring harnesses and connectors for damage or looseness.
• Reconnect any loose connections and ensure all plugs are secure.

5. Test Infotainment Functionality

• Reassemble the infotainment unit and trim panel.
• Start the vehicle and check if the infotainment screen functions properly.
• Test all features, including audio, navigation, and touch screen response.