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Home/Cars/Honda/Accord/9th Generation (2013-2017)/how to fix infotainment screen going black in Honda Accord Eleventh Generation (2023-present)

how to fix infotainment screen going black in Honda Accord Eleventh Generation (2023-present)

Honda Accord 9th Generation (2013-2017)

Severity: mediumDifficulty: medium1-2 hours
3 min read
547 words

Problem Statement

Learn how to diagnose and fix a black infotainment screen in the 2023 Honda Accord. Step-by-step guide with diagnostic procedures and repair instructions.

Component
Electrical
Repair Time
1-2 hours

Safety Warnings

  • ⚠Disconnect the battery before working on electrical components to prevent shock or damage

Symptoms

  • •Infotainment screen remains black and non-responsive
  • •Audio continues to play despite the screen being off
  • •Occasional flickering or dimming of the screen before going black
  • •Touchscreen inputs are unresponsive
  • •System resets or reboots spontaneously

Diagnostic Steps

  1. 1Check for software updates through the vehicle settings
  2. 2Inspect the condition of the fuses associated with the infotainment system
  3. 3Disconnect the negative terminal of the battery for a few minutes, then reconnect
  4. 4Hold the power button for 10-15 seconds to perform a hard reset of the infotainment system
  5. 5Use an OBD-II scanner to check for any diagnostic trouble codes related to the infotainment system
  6. 6Inspect wiring and connectors behind the infotainment unit for loose connections or damage

Solution

Solution

1. Preparation

  • Tools Required: Screwdriver set, OBD-II scanner, multimeter, trim removal tools.
  • Ensure the vehicle is parked on a flat surface and the ignition is off. Disconnect the negative battery terminal to ensure safety.

2. Update Software

  • Sub-steps:
    1. Turn on the vehicle and navigate to the settings menu on the infotainment screen, if accessible.
    2. Check for any prompts regarding software updates.
    3. Follow on-screen instructions to complete any updates.
    4. Restart the infotainment system to apply changes.

3. Inspect and Replace Fuses

  • Sub-steps:
    1. Locate the fuse box (usually found under the dashboard or in the engine compartment).
    2. Using a fuse puller or pliers, remove the fuse related to the infotainment system.
    3. Inspect the fuse for continuity with a multimeter; replace if blown.
    4. Reinsert the new fuse into the fuse box.

4. Reset the System

  • Sub-steps:
    1. With the battery still disconnected, hold the power button of the infotainment system for 10-15 seconds.
    2. Reconnect the battery terminal.
    3. Turn on the ignition and check if the system powers on normally.

5. Check Wiring and Connectors

  • Sub-steps:
    1. Remove the trim panel surrounding the infotainment unit using trim removal tools.
    2. Inspect all wiring harnesses and connectors for signs of wear, corrosion, or disconnection.
    3. Reconnect any loose connectors and secure all wiring.

Verification

After completing the repair, verify that the issue has been resolved:

  • Test the affected component to ensure it functions correctly
  • Check for any error codes or warning lights
  • Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

  • •Follow the manufacturer's recommended maintenance schedule
  • •Address warning signs early before they develop into major issues
  • •Use quality parts and fluids recommended for your vehicle
  • •Keep detailed records of all repairs and maintenance

Tools & Equipment Required

  • Screwdriver set
  • OBD-II scanner
  • Multimeter
  • Trim removal tools

Parts Required

  • Replacement fuses (if necessary)

Additional Information

Component

Electrical

Repair Time

1-2 hours

Difficulty

medium

Severity

medium

Tools

4 items

Parts

1 items

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