FAULTBASE
Error CodesASKCars
© 2026 FAULTBASE
All rights reserved.
v2.0.0 • Production
ContactPrivacyImpressum
How to fix the Kia Sorento Third Generation (2015-2020) rearview camera not working? - Kia Sorento
Home/Cars/Kia/Sorento/Third Generation (2015-2020)/How to fix the Kia Sorento Third Generation (2015-2020) rearview camera not working?

How to fix the Kia Sorento Third Generation (2015-2020) rearview camera not working?

Kia Sorento Third Generation (2015-2020)

Error Codes
medium
Difficulty
medium
Severity
Navigation
ProblemSolution
ProblemSolution
4 min read
607 words

Problem Statement

# Fixing the Rearview Camera Not Working on a 2015-2020 Kia Sorento

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

  • ✓Test the affected component to ensure it functions correctly
  • ✓Check for any error codes or warning lights
  • ✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

  • •Follow the manufacturer's recommended maintenance schedule
  • •Address warning signs early before they develop into major issues
  • •Use quality parts and fluids recommended for your vehicle
  • •Keep detailed records of all repairs and maintenance

Additional Information

Difficulty
medium
Severity
medium

Related Faults

Loading...

Share this solution

Comments

Sign in to share your thoughts

Sign In

No comments yet

Be the first to share your thoughts

Back to Generation

Fixing the Rearview Camera Not Working on a 2015-2020 Kia Sorento

Symptoms
  1. Camera Display Black or Blank: The screen remains black when the vehicle is in reverse.
  2. Error Message: You may see a message such as "Camera Unavailable" on the display.
  3. No Image: The camera does not provide an image, even when the vehicle is in reverse.
  4. Intermittent Function: The camera works sporadically, displaying images at times and failing at others.
Diagnostic Steps

  1. Check the Gear Shift Position:

    • Ensure the vehicle is in reverse gear. The camera should activate automatically when in reverse.

  2. Inspect the Display:

    • Verify that the infotainment system is functioning correctly by checking other features (radio, navigation, etc.).

  3. Examine the Camera Lens:

    • Inspect the rearview camera lens for dirt, ice, or obstructions that could be affecting visibility.

  4. Check for Fault Codes:

    • Use an OBD-II scanner to check for any fault codes related to the camera or rear parking assist system.

  5. Inspect Fuses:

    • Check the fuse associated with the rearview camera in the fuse box. Refer to the owner's manual for the specific fuse location.
Tools Required
  • OBD-II Scanner
  • Multimeter
  • Screwdrivers (Phillips and flathead)
  • Socket set
  • Trim removal tool
  • Electrical tape
  • Replacement camera (if needed)
Repair Instructions
Step 1: Verify Camera Activation
  1. Start the vehicle and shift into reverse.
  2. Observe if the rearview camera activates. If it does not, proceed to the next steps.
Step 2: Check the Fuses

  1. Locate the Fuse Box:

    • The fuse box is usually located under the dashboard on the driver's side or in the engine compartment.

  2. Inspect the Relevant Fuse:

    • Refer to your owner's manual to find the specific fuse for the rearview camera (usually labeled as 'Camera' or 'Backup').
    • Remove the fuse using a fuse puller or pliers and inspect it. If the filament is broken, replace it with a new fuse of the same amperage.
Step 3: Inspect the Camera Connection

  1. Remove the Camera Housing:

    • Use a trim removal tool or screwdriver to gently pry off the cover of the rearview camera, located above the license plate.

  2. Check the Wiring:

    • Inspect the wiring harness for any signs of damage, such as fraying or corrosion.
    • Disconnect the camera connector and use a multimeter to check for continuity in the wires.
    • If the wiring is damaged, repair it using electrical tape or replace the affected section.
Step 4: Test the Camera

  1. Reconnect the Camera:

    • Reconnect the wiring harness if it was disconnected.

  2. Test the Camera Again:

    • Start the vehicle and shift into reverse to see if the camera now activates.
Step 5: Replace the Camera (if necessary)

  1. Remove the Old Camera:

    • If the camera is still not working, it may need replacement. Carefully unscrew or unclip the camera from its mount.

  2. Install the New Camera:

    • Follow the manufacturer’s instructions to install the new camera, ensuring all connectors are secure.

  3. Reassemble the Housing:

    • Reattach the camera housing cover.
Step 6: Final Testing
  1. Start the Vehicle:
    • Shift into reverse and check if the rearview camera displays an image.
  2. Check for Error Messages:
    • Ensure that no error messages appear on the display.
Conclusion

If after following these steps the rearview camera still does not function, it may require professional diagnosis at a Kia dealership or certified repair shop, as there may be an issue with the infotainment system or more complex wiring issues.