how to fix the rear camera not working in Ram 1500 DT (2019-Present)?

Ram 1500 DT (2019-Present)

Error Codes

1-2 hours

Time

medium

Difficulty

medium

Severity

3 min read

501 words

Problem Statement

Learn how to diagnose and fix the rear camera not working in Ram 1500 DT (2019-Present). Step-by-step guide with symptoms, diagnostic steps, and repair instructions.

Affected Component

Electrical

Estimated Time

1-2 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Disconnect the battery before working on electrical components to avoid shorts.

Symptoms

•Rear camera display shows a black screen.
•Error message displayed on the infotainment screen.
•Camera image is distorted or unclear.
•Camera intermittently works or fails.
•No response when the vehicle is put in reverse.

Diagnostic Steps

1
Inspect the rear camera lens for dirt, damage, or obstructions.
2
Check the wiring harness connections at the rear camera and the infotainment unit for looseness or corrosion.
3
Use an OBD-II scanner to check for any fault codes related to the camera system.
4
Verify that the infotainment system software is up to date.
5
Test the rear camera voltage using a multimeter to ensure power supply integrity.
6
Inspect the rear view mirror connections if the camera feed is displayed there.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•OBD-II scanner
•Multimeter
•Socket set (typically 10mm)
•Screwdrivers
•Soft cloth for cleaning

Parts Required

•Replacement rear camera (if needed)

Related Faults

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Diagnostic Steps

1
Inspect the rear camera lens for dirt, damage, or obstructions.
2
Check the wiring harness connections at the rear camera and the infotainment unit for looseness or corrosion.
3
Use an OBD-II scanner to check for any fault codes related to the camera system.
4
Verify that the infotainment system software is up to date.
5
Test the rear camera voltage using a multimeter to ensure power supply integrity.
6
Inspect the rear view mirror connections if the camera feed is displayed there.

Solution

1. Preparation

Gather necessary tools and parts.
Ensure the vehicle is parked on a level surface, and the ignition is turned off.
Disconnect the negative terminal of the battery to prevent electrical shorts.

2. Inspect and Clean the Camera

Locate the rear camera mounted above the license plate.
Clean the camera lens with a soft cloth to remove any dirt or debris.
Check for physical damage to the camera housing.

3. Check Wiring and Connections

Remove the rear camera housing using a socket set (typically 10mm).
Inspect the wiring harness for any signs of wear or damage.
Disconnect and reconnect the camera connector to ensure a good connection.
Use a multimeter to test for continuity in the wiring.

4. Update Infotainment Software

Start the vehicle and turn on the infotainment system.
Navigate to the settings menu and check for software updates.
Follow the prompts to download and install any available updates.

5. Replace the Camera (if necessary)

If the above steps do not resolve the issue, replace the rear camera.
Disconnect the old camera and connect the new one, ensuring a secure fit.
Reattach the camera housing and ensure it is properly sealed.