FAULTBASE
Error CodesASKCars
© 2026 FAULTBASE
All rights reserved.
v2.0.0 • Production
ContactPrivacyImpressum
how to fix the navigation system not responding in Tesla Outback 5th Generation (2015-2019) - Subaru Outback
Home/Cars/Subaru/Outback/5th Generation (2015-2019)/how to fix the navigation system not responding in Tesla Outback 5th Generation (2015-2019)

how to fix the navigation system not responding in Tesla Outback 5th Generation (2015-2019)

Subaru Outback 5th Generation (2015-2019)

Error Codes
1-2 hours
Time
medium
Difficulty
medium
Severity
Navigation
ProblemSymptomsDiagnosisSolution
ProblemSymptomsDiagnosisSolution
3 min read
525 words

Problem Statement

Learn how to fix the unresponsive navigation system in Tesla Outback 5th Generation (2015-2019). Step-by-step guide with diagnostic and repair instructions.

Affected Component
Electrical
Estimated Time
1-2 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

  • •Ensure the vehicle is in a safe location before performing resets or checks.

Symptoms

  • •Navigation screen is blank or frozen
  • •Touchscreen does not respond to inputs
  • •Error messages related to navigation functionality
  • •Inability to calculate routes or find locations
  • •Other infotainment features may also be affected

Diagnostic Steps

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

  • ✓Test the affected component to ensure it functions correctly
  • ✓Check for any error codes or warning lights
  • ✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

  • •Follow the manufacturer's recommended maintenance schedule
  • •Address warning signs early before they develop into major issues
  • •Use quality parts and fluids recommended for your vehicle
  • •Keep detailed records of all repairs and maintenance

Tools & Equipment Required

  • •None

Parts Required

  • •Replacement fuses (if necessary)

Additional Information

Affected Component
Electrical
Estimated Time
1-2 hours
Difficulty
medium
Severity
medium
Tools Required
1 item
Parts Required
1 item

Related Faults

Loading...

Share this solution

Comments

Sign in to share your thoughts

Sign In

No comments yet

Be the first to share your thoughts

Back to Generation
Solution
1. Preparation
  • Tools Required: None
  • Ensure the vehicle is parked and turned off for safety.
  • Make sure the vehicle’s battery is adequately charged.
2. Perform Soft Reset
  • Locate the two scroll wheels on the steering wheel.
  • Press and hold both scroll wheels simultaneously for about 10 seconds.
  • Wait for the touchscreen to turn off and then back on.
  • Check if the navigation system is responding after the reboot.
3. Update Software
  • Turn on the vehicle and access the settings menu on the touchscreen.
  • Navigate to "Software" and check for any available updates.
  • If an update is available, follow the on-screen prompts to download and install it.
  • Restart the vehicle after the update process is complete.
4. Check Connectivity
  • Access the settings menu and select "Wi-Fi" or "Cellular" settings.
  • Ensure that the vehicle is connected to a reliable Wi-Fi network or has cellular data enabled.
  • If not connected, select a network and enter the password if required.
5. Verify Navigation Settings
  • Access the navigation settings through the main menu.
  • Ensure that location services are enabled and the settings are correctly configured for navigation usage.
  • If any settings are incorrect, adjust them accordingly.
6. Inspect Fuses
  • Locate the fuse box, typically found under the dashboard or in the engine compartment.
  • Use the fuse diagram (usually found on the fuse box cover) to identify the fuse related to the infotainment system.
  • Check the fuse for continuity; if blown, replace it with a fuse of the same amperage.