how to reset the infotainment system in Tesla Outback 5th Generation (2015-2019)

Subaru Outback 5th Generation (2015-2019)

Error Codes

15-30 minutes

Time

medium

Difficulty

medium

Severity

3 min read

417 words

Problem Statement

Learn how to reset the infotainment system in a 2015-2019 Tesla Outback. Step-by-step guide with symptoms, diagnostic steps, and safety warnings.

Affected Component

Electrical

Estimated Time

15-30 minutes

⚠️ Safety Warnings

Important safety information - read before proceeding

•Ensure the vehicle is in 'Park' before performing any resets.
•Be cautious when working with the vehicle's battery to avoid short circuits.

Symptoms

•Infotainment screen is frozen or unresponsive
•Navigation system not functioning properly
•Audio system not responding to inputs
•Bluetooth connectivity issues
•Software update errors

Diagnostic Steps

1
Check for any error messages displayed on the infotainment screen.
2
Verify if the vehicle is in a safe location and the gear is in 'Park.'
3
Attempt to reboot the system using the standard reset procedure.
4
Confirm if the vehicle's battery voltage is adequate and not causing system issues.
5
Inspect for any software updates available for the infotainment system.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•Socket wrench

Parts Required

•None (if performing resets)

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Diagnostic Steps

1
Check for any error messages displayed on the infotainment screen.
2
Verify if the vehicle is in a safe location and the gear is in 'Park.'
3
Attempt to reboot the system using the standard reset procedure.
4
Confirm if the vehicle's battery voltage is adequate and not causing system issues.
5
Inspect for any software updates available for the infotainment system.

Solution

1. Preparation

Ensure the vehicle is parked safely with the engine running or in accessory mode.
Gather necessary tools if required (e.g., mobile device for potential software updates).

2. Perform a Soft Reset

Press and hold both scroll wheels on the steering wheel simultaneously.
Keep holding the scroll wheels until the screen goes black and the Tesla logo appears.
Release the scroll wheels once the logo is visible, and wait for the system to reboot.

3. Perform a Hard Reset (if soft reset fails)

Disconnect the vehicle's 12V battery:
- Open the trunk and locate the battery.
- Use a socket wrench to remove the negative terminal first, followed by the positive terminal.
- Wait for approximately 5-10 minutes to ensure complete power discharge.
Reconnect the battery:
- First, connect the positive terminal, followed by the negative terminal.
- Ensure terminals are securely tightened.
Start the vehicle and check the infotainment system functionality.