FAULTBASE
Error CodesASKCars
© 2026 FAULTBASE
All rights reserved.
v2.0.0 • Production
ContactPrivacyImpressum
how to reset my Tesla Model 3 Highland (2024-present) infotainment screen - Tesla Model 3
Home/Cars/Tesla/Model 3/Highland (2024-present)/how to reset my Tesla Model 3 Highland (2024-present) infotainment screen

how to reset my Tesla Model 3 Highland (2024-present) infotainment screen

Tesla Model 3 Highland (2024-present)

Error Codes
10-15 minutes
Time
easy
Difficulty
medium
Severity
Navigation
ProblemSymptomsDiagnosisSolution
ProblemSymptomsDiagnosisSolution
2 min read
365 words

Problem Statement

Learn how to reset the unresponsive infotainment screen in your Tesla Model 3 Highland (2024-present) with this step-by-step guide.

Affected Component
Electrical
Estimated Time
10-15 minutes

⚠️ Safety Warnings

Important safety information - read before proceeding

  • •Ensure the vehicle is stationary and in 'Park' mode before performing resets.

Symptoms

  • •Infotainment screen is frozen or unresponsive
  • •Lag in touch response or delayed input
  • •Unusual error messages displayed on screen
  • •Navigation functionality not working
  • •Issues with media playback (e.g., music not playing)

Diagnostic Steps

  1. 1
  2. 2
  3. 3
  4. 4

Solution

Verification

After completing the repair, verify that the issue has been resolved:

  • ✓Test the affected component to ensure it functions correctly
  • ✓Check for any error codes or warning lights
  • ✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

  • •Follow the manufacturer's recommended maintenance schedule
  • •Address warning signs early before they develop into major issues
  • •Use quality parts and fluids recommended for your vehicle
  • •Keep detailed records of all repairs and maintenance

Tools & Equipment Required

  • •None required for the reset procedures.

Parts Required

  • •None required for the reset procedures.

Additional Information

Affected Component
Electrical
Estimated Time
10-15 minutes
Difficulty
easy
Severity
medium
Tools Required
1 item
Parts Required
1 item

Related Faults

Loading...

Share this solution

Comments

Sign in to share your thoughts

Sign In

No comments yet

Be the first to share your thoughts

Back to Generation
Solution
1. Preparation
  • Ensure the vehicle is parked and in 'Park' mode.
  • Have the vehicle key fob or mobile app ready for access.
2. Perform a Soft Reset
  1. Press and Hold the Buttons:
    • Simultaneously press and hold the two scroll wheels on the steering wheel.
  2. Wait for the Reset:
    • Hold the buttons for approximately 10 seconds or until the screen goes black and the Tesla logo appears. Release the buttons once the logo shows.
3. Perform a Hard Reset (if necessary)
  1. Power Off the Vehicle:
    • Go to 'Controls' > 'Safety & Security' > 'Power Off.'
  2. Wait:
    • Remain outside the vehicle for at least 2-3 minutes to allow the systems to shut down fully.
  3. Restart the Vehicle:
    • Open the door or press the brake pedal to turn the vehicle back on.