my Tesla Model 3 Original (2017-2023) is not responding to remote start what to do

Tesla Model 3 Highland (2024-present)

Error Codes

1-2 hours

Time

medium

Difficulty

medium

Severity

3 min read

484 words

Problem Statement

Learn how to troubleshoot and fix the remote start issue in Tesla Model 3 (2017-2023). Step-by-step guide with diagnostic procedures and solutions.

Affected Component

Electrical

Estimated Time

1-2 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Ensure the vehicle is parked safely and not in a location where it could roll away during diagnostics.

Symptoms

•Remote start feature fails to engage
•Notifications or alerts displayed on the vehicle's app
•Vehicle not responding to mobile app commands
•Check for connectivity issues with the mobile app
•Battery level may be low or depleted

Diagnostic Steps

1
Check the Tesla mobile app for connectivity status.
2
Ensure the vehicle's battery is charged and within operational limits.
3
Verify that the remote start feature is enabled in the vehicle's settings.
4
Restart the Tesla mobile app and reattempt the remote start function.
5
Check for any software updates available for the vehicle.
6
Determine if the vehicle is in a location with poor cellular signal.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•Smartphone with Tesla mobile app installed
•Access to a Wi-Fi network

Parts Required

•None specifically required for this issue

Related Faults

Share this solution

Comments

No comments yet

Be the first to share your thoughts

Back to Generation

Diagnostic Steps

1
Check the Tesla mobile app for connectivity status.
2
Ensure the vehicle's battery is charged and within operational limits.
3
Verify that the remote start feature is enabled in the vehicle's settings.
4
Restart the Tesla mobile app and reattempt the remote start function.
5
Check for any software updates available for the vehicle.
6
Determine if the vehicle is in a location with poor cellular signal.

Solution

1. Preparation

Ensure the vehicle is parked and the key fob is not within range.
Connect the vehicle to a reliable Wi-Fi network if possible.

2. Check Mobile App Settings

Open the Tesla mobile app.
Navigate to the settings menu.
Ensure that the “Remote Start” option is enabled.
If not, enable the feature and exit the settings.

3. Update Vehicle Software

In the vehicle, go to the ‘Software’ section on the touchscreen.
Check for any available updates.
If updates are available, connect to Wi-Fi and allow the update to install.

4. Reset Mobile App

Close the Tesla mobile app completely.
Restart the app and log in again.
Attempt to use the remote start feature after logging back in.

5. Battery Check

Inspect the vehicle's battery level via the app or dashboard.
If the battery is low, charge the vehicle using a standard or Supercharger.
Once charged, try the remote start feature again.

6. Contact Tesla Support

If the issue persists, reach out to Tesla customer support for further assistance.
Provide them with the vehicle’s identification number and a description of the problem.