FAULTBASE
Error CodesASKCars
© 2026 FAULTBASE
All rights reserved.
v2.0.0 • Production
ContactPrivacyImpressum
how do I reset the infotainment system in my Tesla Model S Plaid/Refresh (2021-present) - Tesla Model S
Home/Cars/Tesla/Model S/Plaid/Refresh (2021-present)/how do I reset the infotainment system in my Tesla Model S Plaid/Refresh (2021-present)

how do I reset the infotainment system in my Tesla Model S Plaid/Refresh (2021-present)

Tesla Model S Plaid/Refresh (2021-present)

Error Codes
5-10 minutes for soft reset; 15-30 minutes for hard reset including time for confirmation.
Time
easy
Difficulty
medium
Severity
Navigation
ProblemSymptomsDiagnosisSolution
ProblemSymptomsDiagnosisSolution
3 min read
416 words

Problem Statement

Learn how to reset the infotainment system in your Tesla Model S Plaid (2021-present). Step-by-step guide for troubleshooting and solutions.

Affected Component
Electrical
Estimated Time
5-10 minutes for soft reset; 15-30 minutes for hard reset including time for confirmation.

⚠️ Safety Warnings

Important safety information - read before proceeding

  • •Ensure the vehicle is parked safely and not in motion during the reset process.

Symptoms

  • •Infotainment screen is frozen or unresponsive
  • •Navigation system is malfunctioning
  • •Audio system not functioning properly
  • •Vehicle settings are not saving
  • •Software updates are not being installed

Diagnostic Steps

  1. 1
  2. 2
  3. 3
  4. 4

Solution

Verification

After completing the repair, verify that the issue has been resolved:

  • ✓Test the affected component to ensure it functions correctly
  • ✓Check for any error codes or warning lights
  • ✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

  • •Follow the manufacturer's recommended maintenance schedule
  • •Address warning signs early before they develop into major issues
  • •Use quality parts and fluids recommended for your vehicle
  • •Keep detailed records of all repairs and maintenance

Tools & Equipment Required

  • •None specifically required for the reset process.

Parts Required

  • •No physical parts are needed for the reset process.

Additional Information

Affected Component
Electrical
Estimated Time
5-10 minutes for soft reset; 15-30 minutes for hard reset including time for confirmation.
Difficulty
easy
Severity
medium
Tools Required
1 item
Parts Required
1 item

Related Faults

Loading...

Share this solution

Comments

Sign in to share your thoughts

Sign In

No comments yet

Be the first to share your thoughts

Back to Generation
Solution
1. Preparation
  • Ensure the vehicle is parked and in a safe location.
  • Make sure the car is in "Park" mode.
  • Keep the car in a well-ventilated area to prevent overheating during the reset process.
2. Perform a Soft Reset
  1. Press and hold both scroll wheels on the steering wheel simultaneously.
  2. Hold the scroll wheels for approximately 10-15 seconds until the screen turns black and the Tesla logo appears.
  3. Release the scroll wheels once the logo is displayed.
  4. Wait for the system to reboot fully, which may take a minute or two.
3. Perform a Hard Reset (if necessary)
  1. If the soft reset does not resolve the issue, enter the "Settings" menu on the infotainment screen (if accessible).
  2. Navigate to "Service" and select "Factory Reset" (if available).
  3. Follow the prompts to confirm the factory reset, which will restore the system to its original settings.
  4. Allow the system to reboot and reconfigure.