how to reset the Tesla Model S Original (2012-2020) service alert

Tesla Model S Plaid/Refresh (2021-present)

Error Codes

15-30 minutes

Time

easy

Difficulty

medium

Severity

2 min read

377 words

Problem Statement

Learn how to reset the service alert on Tesla Model S (2012-2020). Step-by-step instructions to clear notifications and restore functionality.

Affected Component

Electrical

Estimated Time

15-30 minutes

⚠️ Safety Warnings

Important safety information - read before proceeding

•Ensure the vehicle is stationary and in park during the reset process.

Symptoms

•Service alert message displayed on the touchscreen
•No response from the touchscreen upon touching the service alert
•Reduced functionality in certain vehicle features

Diagnostic Steps

1
Ensure the vehicle is in park and the key fob or mobile app is within range.
2
Check the current software version of the vehicle via the settings menu.
3
Verify if any scheduled service or updates are pending.

Solution

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•Key fob
•Mobile app

Parts Required

•None

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Solution

1. Preparation

Gather necessary tools: Ensure you have a working key fob or mobile app to access the vehicle.
Confirm the vehicle is fully charged to avoid any interruptions during the reset process.

2. Soft Reboot of the Touchscreen

Press and hold both scroll wheels on the steering wheel until the touchscreen turns off.
Release the scroll wheels and wait for the Tesla logo to appear on the screen, indicating the system is rebooting.

3. Resetting Service Alerts

After the touchscreen has rebooted, navigate to the 'Service' menu from the main screen.
Select 'Clear Service Alerts' if the option is available, or check if the alert has cleared automatically.
If the alert remains, proceed to check for software updates in the 'Software' menu and install if necessary.

4. Final Steps

Perform a final check of the service alert status on the touchscreen.
If the alert persists after rebooting and checking for updates, consider contacting Tesla support for further assistance.