my Tesla Model S Plaid/Refresh (2021-present) won't charge at home what's wrong

Solution

1. Preparation

• Tools Required: None specifically, but ensure the area is well-lit and free of debris.
• Safety Warnings: Ensure the charging station is disconnected from the power supply before performing any inspections.

2. Inspect Charging Equipment

• Examine the charging cable for any visible cracks or fraying.
• Check both ends of the cable (vehicle and charging station) for secure connections.
• Clean the vehicle’s charging port using a soft, lint-free cloth.

3. Test Power Supply

• Locate the circuit breaker for the charging station and ensure it is in the ON position.
• Use a multimeter to test the voltage at the outlet where the charging station is plugged in. It should read approximately 240V for a Level 2 charger.
• If there is no power, check for tripped breakers or blown fuses in the home’s electrical panel.

4. Reset Charging Station

• If using a wall connector, disconnect it from the power supply for 10 seconds and then reconnect it.
• Wait for the unit to reboot before attempting to charge the vehicle again.

5. Update Vehicle Software

• Connect the vehicle to Wi-Fi.
• Go to the software update section in the vehicle's settings and check for available updates.
• Install any updates and retry charging.

6. Contact Support

• If the issue persists after all checks, contact Tesla support for further assistance or to schedule a service appointment.