my Tesla Model S Plaid/Refresh (2021-present) won’t charge, what could be the problem?

Solution

1. Preparation

• Ensure the vehicle is parked on a flat surface and the ignition is off.
• Gather necessary tools and parts.
• Disconnect the vehicle from any power source to avoid electric shock.

2. Inspect Charging Components

• Charging Cable Inspection
  • Examine the entire length of the charging cable for cuts or frays.
  • If damaged, replace the charging cable with a new one.
• Charging Port Inspection
  • Remove any debris or obstructions from the charging port using a soft brush or compressed air.
  • If the port is damaged, consider replacing it.

3. Reset the Vehicle's Power Management System

• Perform a Power Cycle
  • Press and hold both scroll wheels on the steering wheel until the touchscreen reboots.
  • Wait for the vehicle to reboot completely and check if charging functionality is restored.

4. Update Software

• Check for Software Updates
  • Connect the vehicle to Wi-Fi.
  • Navigate to Settings > Software and check for available updates.
  • If updates are available, follow the on-screen instructions to install them.

5. Consult Tesla Support

• If the above steps do not resolve the issue, contact Tesla support for further diagnosis and potential service appointment.