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why does my Tesla Model S Original (2012-2020) Bluetooth keep disconnecting - Tesla Model S
Home/Cars/Tesla/Model S/Plaid/Refresh (2021-present)/why does my Tesla Model S Original (2012-2020) Bluetooth keep disconnecting

why does my Tesla Model S Original (2012-2020) Bluetooth keep disconnecting

Tesla Model S Plaid/Refresh (2021-present)

Error Codes
1-2 hours
Time
medium
Difficulty
medium
Severity
Navigation
ProblemSymptomsDiagnosisSolution
ProblemSymptomsDiagnosisSolution
3 min read
408 words

Problem Statement

Learn how to troubleshoot and fix Bluetooth disconnection issues in Tesla Model S (2012-2020). Step-by-step guide with diagnostic procedures and solutions.

Affected Component
Electrical
Estimated Time
1-2 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

  • •Ensure the vehicle is parked and in a safe location while making adjustments to the infotainment system.

Symptoms

  • •Bluetooth connection drops intermittently during calls
  • •Music playback stops abruptly
  • •Bluetooth Disconnected message appears on the screen
  • •Difficulty in re-establishing connection with mobile devices
  • •Audio quality issues such as static or distortion when connected

Diagnostic Steps

  1. 1
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  5. 5
  6. 6

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

  • ✓Test the affected component to ensure it functions correctly
  • ✓Check for any error codes or warning lights
  • ✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

  • •Follow the manufacturer's recommended maintenance schedule
  • •Address warning signs early before they develop into major issues
  • •Use quality parts and fluids recommended for your vehicle
  • •Keep detailed records of all repairs and maintenance

Tools & Equipment Required

  • •None specifically required, but a mobile device for testing Bluetooth connectivity.

Parts Required

  • •None required for this issue.

Additional Information

Affected Component
Electrical
Estimated Time
1-2 hours
Difficulty
medium
Severity
medium
Tools Required
1 item
Parts Required
1 item

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Solution
1. Software Update
  • Sub-steps:
    • Access the Tesla touch screen.
    • Navigate to "Software" and check for updates.
    • If an update is available, follow the on-screen instructions to install it.
2. Reset Bluetooth Connections
  • Sub-steps:
    • On the Tesla touch screen, go to "Settings" > "Bluetooth."
    • Remove all paired devices by selecting each and choosing "Forget."
    • Restart the Tesla's infotainment system by holding down both scroll wheels on the steering wheel until the screen resets.
3. Clear Mobile Device Bluetooth Cache
  • Sub-steps:
    • On the mobile device, go to "Settings" > "Bluetooth."
    • Locate the Tesla Model S in the list of paired devices and select "Forget This Device."
    • Restart the mobile device to clear any temporary Bluetooth cache.
4. Re-pair Devices
  • Sub-steps:
    • On the Tesla, go to "Settings" > "Bluetooth" and select "Add New Device."
    • On the mobile device, enable Bluetooth and search for available devices.
    • Select the Tesla Model S from the list and complete the pairing process.
5. Consult Tesla Support
  • Sub-steps:
    • If connectivity issues persist, contact Tesla Support for assistance.
    • Provide them with details of the issue and the steps already taken.

Tools Required:

  • None specifically required, but a mobile device for testing Bluetooth connectivity.

Parts Required:

  • None required for this issue.

Estimated Repair Time: 1-2 hours

Safety Warnings:

  • Ensure the vehicle is parked and in a safe location while making adjustments to the infotainment system.