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What are the common issues with the Toyota Highlander’s power liftgate? - Toyota Highlander
Home/Cars/Toyota/Highlander/Fourth Generation (2020-present)/What are the common issues with the Toyota Highlander’s power liftgate?

What are the common issues with the Toyota Highlander’s power liftgate?

Toyota Highlander Fourth Generation (2020-present)

Error Codes
medium
Difficulty
medium
Severity
Navigation
ProblemSymptomsDiagnosisSolution
ProblemSymptomsDiagnosisSolution
4 min read
693 words

Problem Statement

Explore common issues with the power liftgate of the 2020-present Toyota Highlander, including symptoms, diagnostic steps, and repair instructions.

Affected Component
power liftgate

Symptoms

  • •The liftgate does not respond when the button is pressed
  • •The liftgate opens without any user input
  • •The motor operates but makes grinding or excessive noise
  • •Warning light on the dashboard related to the liftgate system
  • •The liftgate does not stay open or closes too quickly

Diagnostic Steps

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Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

  • ✓Test the affected component to ensure it functions correctly
  • ✓Check for any error codes or warning lights
  • ✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

  • •Follow the manufacturer's recommended maintenance schedule
  • •Address warning signs early before they develop into major issues
  • •Use quality parts and fluids recommended for your vehicle
  • •Keep detailed records of all repairs and maintenance

Tools & Equipment Required

  • •OBD-II scanner
  • •Multimeter
  • •Basic hand tools (screwdrivers, socket set)
  • •Wiring diagram for reference
  • •Lubricant
  • •Torque wrench

Additional Information

Affected Component
power liftgate
Difficulty
medium
Severity
medium
Tools Required
6 items

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Back to Generation
Common Issues with the Toyota Highlander’s Power Liftgate (2020-present)

The power liftgate on the 2020-present Toyota Highlander (Fourth Generation, XU70) can present several issues. Below are some common problems, their symptoms, diagnostic steps, required tools, and repair instructions.

Common Issues
  1. Liftgate Doesn’t Open or Close
  2. Liftgate Opens on Its Own
  3. Liftgate Motor Noise
  4. Liftgate Warning Light or Message
  5. Struts or Hinges Failure
1. Liftgate Doesn’t Open or Close
Tools Required
  • OBD-II scanner
  • Multimeter
  • Basic hand tools (screwdrivers, socket set)
Repair Instructions
  1. Replace Key Fob Battery: If the battery is dead, replace it with a new one.
  2. Inspect and Clean the Lock Mechanism: Remove the interior panel to access the lock mechanism. Clean and lubricate any sticky components.
  3. Replace the Fuse: If the fuse is blown, replace it with a new one of the same amperage.
  4. Test the Liftgate Motor: If the motor is unresponsive, consider replacing it.
2. Liftgate Opens on Its Own
Tools Required
  • Multimeter
  • Wiring diagram for reference
  • Basic hand tools
Repair Instructions
  1. Clean or Replace the Liftgate Switch: If dirty, clean it; if faulty, replace it.
  2. Reprogram the BCM: If the BCM is malfunctioning, consult the dealer for a reprogramming procedure.
  3. Repair Wiring Issues: If shorts are found, repair or replace the affected wiring.
3. Liftgate Motor Noise
Tools Required
  • Basic hand tools
  • Lubricant
Repair Instructions
  1. Lubricate the Liftgate Mechanism: Apply a small amount of lubricant to the pivot points and hinges.
  2. Replace the Liftgate Motor: If noise persists, the motor may be failing and should be replaced.
4. Liftgate Warning Light or Message
Tools Required
  • OBD-II scanner
Repair Instructions
  1. Address the Code Issues: Follow the diagnostic steps for the specific trouble codes retrieved.
  2. Clear Codes: After repairs, clear the codes and test the system.
5. Struts or Hinges Failure
Tools Required
  • Basic hand tools (sockets, wrenches)
  • Torque wrench
Repair Instructions
  1. Replace Struts: If struts are found to be faulty, replace them with OEM or equivalent struts.
  2. Lubricate or Replace Hinges: If hinges are faulty, lubricate them or replace them as needed.
Conclusion

The power liftgate in the Toyota Highlander can face various common issues, but with systematic diagnostics and repairs, most problems can be resolved effectively. Always refer to the Toyota repair manual for specific torque specifications and procedures.