how to fix the infotainment system issues in Toyota RAV4 Fifth Generation (2019-present)

Solution

1. Preparation

• Gather necessary tools and parts.
• Safety warning: Disconnect the vehicle battery before proceeding to work on electrical components.

2. Software Update

• Connect a USB drive formatted to FAT32 and download the latest software update from the Toyota website.
• Insert the USB drive into the USB port of the infotainment system.
• Follow on-screen prompts to complete the update, ensuring the vehicle remains in accessory mode during the process.

3. Reset the Infotainment System

• With the vehicle battery disconnected, wait at least 10 minutes before reconnecting.
• Reconnect the battery and turn on the vehicle.
• Hold down the volume knob and the power button for 10 seconds to perform a soft reset of the infotainment system.

4. Inspect and Repair Wiring

• Remove the trim panel surrounding the infotainment unit using a trim removal tool.
• Unscrew and pull out the infotainment unit from the dash.
• Inspect wiring harnesses for any signs of wear, corrosion, or loose connections.
• Repair or replace any damaged wiring as necessary.

5. Reinstall Infotainment Unit

• After repairs, reconnect all wiring and securely mount the infotainment unit back in place.
• Replace the trim panel and ensure all clips are secured.