FAULTBASE
NEWSASKCars
© 2025 FAULTBASE
All rights reserved.
v2.0.0 • Production
ContactPrivacyImpressum
Home/Cars/Volkswagen/Golf/MK8.5 (2024-Present)/how to reset the infotainment system in Volkswagen Golf MK7 (2015-2019)

how to reset the infotainment system in Volkswagen Golf MK7 (2015-2019)

Volkswagen Golf MK8.5 (2024-Present)

Severity: mediumDifficulty: medium15-30 minutes
3 min read
461 words

Problem Statement

Learn how to reset the infotainment system in a 2015-2019 Volkswagen Golf MK7. Step-by-step guide with diagnostic steps and solutions for common issues.

Component
Electrical
Repair Time
15-30 minutes

Safety Warnings

  • ⚠Disconnecting the battery may reset other electronic systems; be prepared to reconfigure settings as needed

Symptoms

  • •Infotainment screen is frozen or unresponsive
  • •Audio system not functioning properly
  • •Navigation system not displaying correctly
  • •Bluetooth connectivity issues
  • •System error messages displayed on the screen

Diagnostic Steps

  1. 1Check the vehicle's battery voltage to ensure it is within normal operating range (12.4V - 12.8V when off)
  2. 2Inspect the vehicle's fuses related to the infotainment system for any blown fuses
  3. 3Verify if the issue persists after turning off the vehicle and restarting it
  4. 4Look for software updates available for the infotainment system via the manufacturer’s website or dealership
  5. 5Determine if other electronic systems in the vehicle are functioning properly to rule out a broader electrical issue

Solution

Solution

1. Preparation

  • Gather necessary tools: a flathead screwdriver (if needed), and a USB drive (for firmware updates).
  • Ensure the vehicle is parked safely and the ignition is turned off.

2. Soft Reset of the Infotainment System

  1. Locate the power button on the infotainment screen.
  2. Press and hold the power button for about 10-15 seconds until the system restarts.
  3. Wait for the system to boot up completely.

3. Hard Reset (if Soft Reset fails)

  1. Disconnect the vehicle's battery:
    • Use a socket wrench to loosen the negative battery terminal.
    • Remove the negative cable and wait for 10-15 minutes.
  2. Reconnect the battery:
    • Reattach the negative cable to the terminal and tighten it securely.
  3. Start the vehicle and check the infotainment system functionality.

4. Software Update (if necessary)

  1. Visit the Volkswagen website to download the latest firmware update for the infotainment system.
  2. Save the update file to a USB drive formatted to FAT32.
  3. Insert the USB drive into the USB port of the infotainment system.
  4. Follow on-screen prompts to install the update.

Verification

After completing the repair, verify that the issue has been resolved:

  • Test the affected component to ensure it functions correctly
  • Check for any error codes or warning lights
  • Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

  • •Follow the manufacturer's recommended maintenance schedule
  • •Address warning signs early before they develop into major issues
  • •Use quality parts and fluids recommended for your vehicle
  • •Keep detailed records of all repairs and maintenance

Tools & Equipment Required

  • Flathead screwdriver
  • USB drive

Parts Required

  • None required for reset; firmware update may require a USB drive.

Additional Information

Component

Electrical

Repair Time

15-30 minutes

Difficulty

medium

Severity

medium

Tools

2 items

Parts

1 items

Related Faults

Discover similar issues

  1. how to troubleshoot my Volkswagen Golf MK7 (2015-2019) power window not working

    Learn how to troubleshoot and fix the power window issue in your Volkswagen Golf MK7 (2015-2019). Step-by-step guide with diagnostic procedures and re...

    Component:Electrical
    Symptoms
    • •Power window switch does not respond when pressed
    • •Window motor makes no noise or sound during operation
    • +{count} more

  2. how to fix my Volkswagen Golf MK7 (2015-2019) headlights not turning on

    Learn how to diagnose and fix headlights not turning on in Volkswagen Golf MK7 (2015-2019). Step-by-step guide with diagnostic procedures and repair i...

    Component:Electrical
    Symptoms
    • •Headlight switch does not activate headlights
    • •Dashboard warning lights illuminated
    • +{count} more

  3. how to troubleshoot the P0420 code in my Volkswagen Golf MK7 (2015-2019)

    P0420

    Learn how to troubleshoot and fix P0420 exhaust system issue in Volkswagen Golf MK7 (2015-2019). Step-by-step guide with diagnostic and repair instruc...

    Component:Exhaust System
    Symptoms
    • •Check engine light illuminated
    • •Decreased fuel efficiency
    • +{count} more

  4. how to diagnose Volkswagen Golf MK7 (2015-2019) electrical problems

    Learn how to diagnose and fix electrical problems in Volkswagen Golf MK7 (2015-2019). Step-by-step guide with symptoms, diagnostic steps, and tools re...

    Component:Electrical
    Symptoms
    • •Check engine light illuminated
    • •Non-functioning electrical accessories (e.g., windows, lights)
    • +{count} more

  5. how to diagnose the P0171 code in my Volkswagen Golf MK7 (2015-2019)

    P0171

    Learn how to diagnose and fix P0171 engine lean condition in Volkswagen Golf MK7 (2015-2019). Step-by-step guide with diagnostic procedures and repair...

    Component:Engine
    Symptoms
    • •Check engine light illuminated
    • •Rough idle
    • +{count} more

  6. how to troubleshoot my Volkswagen Golf MK7 (2015-2019) when it overheats

    Learn how to troubleshoot and fix overheating issues in your Volkswagen Golf MK7 (2015-2019). Step-by-step guide with diagnostic and repair instructio...

    Component:Cooling System
    Symptoms
    • •Engine temperature gauge reading higher than normal
    • •Coolant warning light illuminated on the dashboard
    • +{count} more

Share this solution

Comments

Sign in to share your thoughts

Sign In

No comments yet

Be the first to share your thoughts

Back to Generation