FAULTBASE
Error CodesASKCars
© 2026 FAULTBASE
All rights reserved.
v2.0.0 • Production
ContactPrivacyImpressum
why is the infotainment screen black in my Volvo XC90 - Volvo XC90
Home/Cars/Volvo/XC90/Second Generation (2015-2024)/why is the infotainment screen black in my Volvo XC90

why is the infotainment screen black in my Volvo XC90

Volvo XC90 Second Generation (2015-2024)

Error Codes
1-2 hours
Time
medium
Difficulty
medium
Severity
Navigation
ProblemSymptomsDiagnosisSolution
ProblemSymptomsDiagnosisSolution
3 min read
510 words

Problem Statement

Learn how to diagnose and fix a black infotainment screen in your Volvo XC90. Step-by-step guide with diagnostic procedures and repair instructions.

Affected Component
Electrical
Estimated Time
1-2 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

  • •Disconnect the battery before working on electrical systems to prevent shock and damage.

Symptoms

  • •Infotainment screen remains completely black
  • •No response to touch or button inputs
  • •Backup camera not displaying
  • •Bluetooth connectivity issues
  • •Navigation system is unresponsive
  • •Audio system may not function

Diagnostic Steps

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

  • ✓Test the affected component to ensure it functions correctly
  • ✓Check for any error codes or warning lights
  • ✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

  • •Follow the manufacturer's recommended maintenance schedule
  • •Address warning signs early before they develop into major issues
  • •Use quality parts and fluids recommended for your vehicle
  • •Keep detailed records of all repairs and maintenance

Tools & Equipment Required

  • •Trim removal tool
  • •OBD-II scanner
  • •Multimeter
  • •Electrical contact cleaner

Parts Required

  • •Replacement fuses

Additional Information

Affected Component
Electrical
Estimated Time
1-2 hours
Difficulty
medium
Severity
medium
Tools Required
4 items
Parts Required
1 item

Related Faults

Loading...

Share this solution

Comments

Sign in to share your thoughts

Sign In

No comments yet

Be the first to share your thoughts

Back to Generation
Solution
1. Preparation
  • Gather tools and parts needed for the repair.
  • Ensure the vehicle is parked on a flat surface and the ignition is off.
  • Disconnect the negative battery terminal to prevent electrical shock.
2. Check and Replace Fuses
  • Locate the fuse box for the infotainment system (usually found under the dashboard or in the engine compartment).
  • Remove the cover and identify the specific fuse for the infotainment system using the diagram on the fuse box cover.
  • Inspect the fuse and replace it with a new fuse of the same amperage if it is blown.
3. Reset the Infotainment System
  • Reconnect the negative battery terminal.
  • Start the vehicle and allow the infotainment system to boot up.
  • If the screen remains black, proceed to check wiring connections.
4. Inspect Wiring and Connectors
  • Remove the trim panel around the infotainment screen using a trim removal tool.
  • Carefully disconnect the wiring harness from the back of the infotainment unit.
  • Inspect the connectors for corrosion, damage, or loose connections.
  • Clean the contacts with electrical contact cleaner and reconnect securely.
5. Software Update (if necessary)
  • If the infotainment system is still unresponsive, access the settings menu using the physical controls.
  • Navigate to the software update section and follow prompts to check for updates.
  • Download and install any available updates following manufacturer guidelines.