FAULTBASE
NEWSASKCars
© 2025 FAULTBASE
All rights reserved.
v2.0.0 • Production
ContactPrivacyImpressum
Home/Cars/Ford/Explorer/Sixth Generation (2020-present)/How can I fix the Ford Explorer 2020's sunroof not closing properly?

How can I fix the Ford Explorer 2020's sunroof not closing properly?

Ford Explorer Sixth Generation (2020-present)

Severity: mediumDifficulty: medium2-3 hours
3 min read
589 words

Problem Statement

Learn how to diagnose and repair the sunroof not closing properly in a 2020 Ford Explorer with step-by-step instructions.

Component
sunroof
Repair Time
2-3 hours

Symptoms

  • •Sunroof does not close completely.
  • •Sunroof may make grinding or clicking noises.
  • •Sunroof opens but doesn't respond to the close command.
  • •Sunroof may partially close and then reverse back open.

Diagnostic Steps

  1. 1Check for any obstructions in the sunroof track area (leaves, debris, etc.).
  2. 2Inspect the sunroof seal for any signs of damage or wear.
  3. 3Verify if the sunroof switch is functional.
  4. 4Check the fuse related to the sunroof in the fuse box.
  5. 5Operate the sunroof to see if it responds to the open and close commands.
  6. 6Use an OBD-II scanner to check for any fault codes related to the sunroof or body control module.

Solution

Problem: Sunroof Not Closing Properly in 2020 Ford Explorer

Tools Required

  • Multimeter
  • OBD-II scanner
  • Flathead screwdriver
  • Phillips screwdriver
  • Torx set
  • Lubricant (silicone-based)
  • Cleaning cloth
  • Brake cleaner (optional)
  • Safety glasses

Repair Instructions

Step 1: Clear Obstructions

  • Action: Open the sunroof fully.
  • Inspection: Check the tracks on both sides of the sunroof for any debris or obstructions.
  • Cleaning: Use a soft cloth to wipe down the tracks and a vacuum to remove any debris.

Step 2: Inspect the Sunroof Seal

  • Action: Inspect the rubber seal around the sunroof.
  • Repair: If the seal is damaged, replace it. If it appears dirty, clean it with a mild soap solution and a cloth.

Step 3: Check the Switch and Fuse

  • Action: Locate the fuse box (usually under the driver's side dashboard).
  • Inspection: Identify the sunroof fuse using the diagram on the fuse box cover.
  • Test Fuse: Use a multimeter to check for continuity. Replace if blown.
  • Switch Test: If the fuse is good, check the sunroof switch by using the multimeter to check for voltage while pressing the switch.

Step 4: Inspect Sunroof Motor

  • Action: If the switch and fuse are functional, you may need to inspect the sunroof motor.
  • Access: Remove the headliner panel by unscrewing any visible screws and gently prying it away.
  • Test Motor: Disconnect the motor connector and use the multimeter to check for voltage when activating the switch. If there's no voltage, further investigate wiring issues.

Step 5: Adjust Sunroof Position

  • Adjustment: If the motor is working, it may need adjustment.
  • Action: Locate the adjustment screws on the motor (if available). Make minor adjustments to the height and alignment of the sunroof.
  • Re-test: After adjustment, reassemble and test the sunroof function.

Step 6: Lubricate Tracks

  • Action: Apply a silicone-based lubricant to the sunroof tracks.
  • Method: Open the sunroof and apply the lubricant along the track while moving the sunroof back and forth to distribute evenly.
  • Wipe Excess: Clean any excess lubricant to prevent dirt accumulation.

Step 7: Reassemble

  • Reattach Headliner: Once testing is complete, carefully reattach the headliner and ensure all clips and screws are secured.
  • Final Check: Test the sunroof multiple times to ensure it operates smoothly.

Conclusion

If the sunroof still does not close properly after following these steps, it may indicate a more serious issue with the sunroof control module or internal mechanisms. In this case, seeking professional assistance from a qualified technician or visiting a Ford dealership might be necessary for further diagnosis and repair.

Verification

After completing the repair, verify that the issue has been resolved:

  • Test the affected component to ensure it functions correctly
  • Check for any error codes or warning lights
  • Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

  • •Follow the manufacturer's recommended maintenance schedule
  • •Address warning signs early before they develop into major issues
  • •Use quality parts and fluids recommended for your vehicle
  • •Keep detailed records of all repairs and maintenance

Tools & Equipment Required

  • Multimeter
  • OBD-II scanner
  • Flathead screwdriver
  • Phillips screwdriver
  • Torx set
  • Lubricant (silicone-based)
  • Cleaning cloth
  • Brake cleaner (optional)
  • Safety glasses

Additional Information

Component

sunroof

Repair Time

2-3 hours

Difficulty

medium

Severity

medium

Tools

9 items

Related Faults

Discover similar issues

  1. What are the symptoms of a bad mass airflow sensor in a 2020 Ford Explorer?

    Learn about the symptoms, diagnostic steps, and repair instructions for a bad mass airflow sensor in a 2020 Ford Explorer.

    Component:Mass Airflow Sensor
    Symptoms
    • •Check Engine Light (CEL)
    • •Poor Engine Performance
    • +{count} more
  2. What should I do if my 2020 Ford Explorer's windshield wipers are not working?

    Learn how to diagnose and repair windshield wiper issues on your 2020 Ford Explorer with this detailed guide.

    Component:windshield wipers
    Symptoms
    • •Windshield wipers do not move when activated
    • •Wipers move slowly or erratically
    • +{count} more
  3. How do I address issues with the Ford Explorer 2020's navigation system?

    Learn how to diagnose and fix common navigation system problems in the 2020 Ford Explorer's SYNC 3 infotainment system.

    Component:navigation system
    Symptoms
    • •Navigation map not displaying or freezing
    • •Incorrect or outdated map data
    • +{count} more
  4. How can I fix the Ford Explorer 2021's key fob not working issue?

    Learn how to diagnose and fix the key fob not working issue on your 2021 Ford Explorer with detailed steps and required tools.

    Component:key fob
    Symptoms
    • •Key Fob Unresponsive
    • •Engine Start Failure
    • +{count} more
  5. What are the symptoms of a bad wheel bearing in the Ford Explorer Sixth Generation?

    Learn about the symptoms of a bad wheel bearing in the Ford Explorer Sixth Generation and how to diagnose and repair the issue.

    Component:wheel bearing
    Symptoms
    • •Unusual Noise
    • •Vibration
    • +{count} more
  6. What are the common issues with the Ford Explorer 2021's lane departure warning system?

    Explore common issues with the Lane Departure Warning system in the 2021 Ford Explorer, including symptoms, diagnostic steps, and repair instructions.

    Component:Lane Departure Warning System
    Symptoms
    • •False Alerts
    • •No Alerts
    • +{count} more

Share this solution

Comments

Sign in to share your thoughts

Sign In

No comments yet

Be the first to share your thoughts

Back to Generation